Was a great stay

Liked: Was just real nice place we had to attend a funeral service was close by all was good.
Disliked: all good

Exceptional

Exceptional

Our stay was really good

Liked: Good
Disliked: Nothing

Wonderful staff great rooms and...

Liked: Separate bedroom
Disliked: We actually love everything about this hotel we have stayed here every time we come into Chino/ ChinoHills area.

Pleasant

Liked: Comfortable, clean room.
Disliked: It was noisey throighout the night.

Exceptional

Very good

Liked: The staff, was very professional and welcoming. The suite was very spacious and comfortable.
Disliked: Linen was not very clean.

Passable

Disliked: Disappointing Front Desk Service & Poor Wi-FiI booked my stay two weeks in advance, specifically requesting a non-smoking, quiet room on an upper floor. However, upon check-in, the front desk staff seemed to disregard my request. When I reiterated it, I was given only two options—either a room on the first floor or one on the second floor facing the highway—both the opposite of what I had requested. It felt as though my preferences were completely ignored.Additionally, my request for a late check-out was denied, despite the fact that I had just arrived from an international flight. The morning front desk staff was equally unhelpful, responding to my inquiries with a cold and impatient attitude, making it clear that either they were unhappy with their job or simply didn’t care to assist guests.By contrast, at another Marriott hotel the following day, the staff checked availability and easily accommodated my request for a 2:00 PM late check-out. The difference in service was striking. Unfortunately, the experience at this location was disappointing, both in terms of hospitality and basic amenities like Wi-Fi, which was also poor throughout my stay.