Exceptional

Pleasant

Disliked: Cost

I really liked the staff,...

Liked: The staff was excellent - Tyrick ?, Adjoa ? - all of them were very friendly and very helpful. The room was nice; the view was nice; I loved the fact that hot chocolate was available until late hours!!! I liked that there were many places to eat and shop for snacks, etc. in walking distance of the hotel.
Disliked: I did not like the provided paid parking. I don't think the provided parking should have been charged. It was basically parking on the enlarged sidewalk. One problem is oversized vehicles parking where it's difficult, not impossible, drive between the oversized vehicle and the small planted trees! You really have to be careful not to hit any pedestrians legally walking on the sidewalk - especially when there is snow!!! When I first turned on the street and saw all the trash, I was really disappointed and wondered what had I gotten myself into. But once inside the hotel, my feelings changed. There were no incidents when walking to the eateries - it's just the TRASH on the sidewalk!! I really don't think I, or anyone else, should be charged for parking!!

Superb

Liked: Breakfast was very good varied each day for the egg menu which I liked

Passable

Liked: easy check in friendly staff
Disliked: outdated rooms, no lobby, run down, poor breakfast

Very friendly and helpful staff!...

Liked: Clean, comfortable, well located
Disliked: Nothing

Very good

Good

Very good