TownePlace Suites by Marriott New Orleans Harvey/West Bank Guest Reviews
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2.3 miles from Harvey centre |
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Nikita Thu, 27 March 2025
Exceptional
Liked: The staff was awesome
Lauren Mon, 17 March 2025
Decent place to stay, but...
Liked: It was in a kind of hidden area, which I liked. It made me feel secure.
Disliked: Small parking lot in the front. Certain areas smelled bad. Had a few roaches in my room.
Sophonie Sat, 15 March 2025
Beware
Liked: The staff was polite
Disliked: They had nats in the room and its not properly cleaned
Natalie Sun, 9 March 2025
It was great
Liked: The location
Disliked: The style of the rooms
Tawanda Mon, 3 March 2025
My stay was good until...
Liked: The breakfast was great I enjoyed it. They had a variety of breakfast items you can choose from.
Disliked: I didn’t like I had a roach crawling in the bed while I was laying down. In the kitchen area I went to get a cup to pour my drink and a roach was in there. The kitchen sink had two dead roaches in it. And also the area that holds the cups with coffee had two roach that came out of it.
Jaquann Thu, 20 February 2025
Bad
Disliked: The place was dirty and it was filled with little bugs. And when talking to staff the expressed that they knew of this
Wilneisha Mon, 17 February 2025
Poor
Liked: Location
Disliked: We had roaches in the room and the room was hot
Gerhard Sat, 4 January 2025
Disappointed
Liked: Location was great. Lots of restaurant choices & shopping. Close to Downtown New Orleans. Hotel had decent breakfast choices. The staff is AMAZING! All were professional and accommodated all our requests. It is a shame the hotel is in sad shape…furnishings and finishing are in disrepair. This hotel DOES NOT represent the Marriott brand very well.
Disliked: Broken couches with unusable pullout beds. Carpeting is torn and worn throughout rooms. Curtains and blackout shades are old. A/C units smell moldy and some units are sluggish. Shower liner was too short resulting in water pooling outside tub area.
Lori Sun, 29 December 2024
Staff was great rooms were...
Liked: First room they moved us to the TV did not work. The second room they moved us to the flooring was coming up in front of the bathroom door so if you got up at night to go you would stub your toe or foot would get pinched
Disliked: Know what rooms are good or ready for guest
Carlene Sat, 23 November 2024
Superb