TownePlace Suites by Marriott New Orleans Downtown/Canal Street Guest Reviews
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0.3 miles from New Orleans centre |
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Heather Sun, 19 January 2025
Very good
Disliked: The parking lot was not explained correctly and we ended up getting a boot on our car but the hotel validated our parking so we really appreciated that.
Sherron Sat, 4 January 2025
Superb
Liked: Love the location and the staff was amazing
Ioanna Fri, 3 January 2025
Very average for the amount...
Liked: The location.
Disliked: The bathroom door was broken and half hanging from the frame, the TV wasn’t working and on New Year’s Eve all the key cards stopped working and we had to wait for almost 2 hours to get in our room. The breakfast was average with almost no gluten free options.
Jin Thu, 2 January 2025
Okay Hotel for family travel.
Liked: The rooms were Okay. There was a kitchen. The pots and pans and utensils were too used. Morning breakfast was of okay quality. The breakfast space was crowded perhaps due to high travel season. Hotel was about 15 minutes walk from French quarter. I would not recommend walking by oneself at night. Self parking was across street - acceptable. It does save a lot compared with hotel parking in French quarter. Overall, it was okay hotel.
Disliked: There was some difference in cost between when we made the reservation and what we were eventually charged. This was not good.
Timothy Wed, 1 January 2025
Exceptional
Rebecca Tue, 31 December 2024
Pleasant
Easley Mon, 30 December 2024
I’ll never know
Liked: I am sure the property is lovely. I wouldn’t know as my boyfriend got the raging stomach bug going around so we could not stay and neither booking.com or the hotel would give me a voucher for a different night so I completely lost $180. I didn’t expect a refund on a non-refundable room but I would have expected some sort of ability to stay a different night due to unforeseen illness. That is what happened for most non-refundable situations. I will never use booking.com or stay at a Marriott property again.
Disliked: The lack of compassion for someone becoming ill and not letting me have my $180 room on a different night
Betty Sun, 29 December 2024
Bad
Liked: Nothing at all
Disliked: Everything. Terrible location
Isaiah Sun, 29 December 2024
Exceptional
Deleesha Sun, 29 December 2024
Our stay was very nice.
Liked: The room was very nice and loved the view to see the area. Staff was very nice. Made it very easy for Ubers to get to us. Loved the Valet parking gentlemen opening and closing the door for our Uber drivers.
Disliked: Would have loved breakfast hours to be the same all week. We missed breakfast everyday and when we though we were in time to get it, the hours were different and closed earlier so we went to Ruby Slipper. Also, wish we were prepared for the deposit although we prepaid for our rooms.