TownePlace Suites by Marriott New Hartford Guest Reviews
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2.1 miles from New Hartford centre |
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Gina Tue, 11 March 2025
Management and all personnel very...
Liked: Excellent. Waffles were a treat. Omelette was real good too
Disliked: Property being under construction but certainly understandable
Misty Thu, 20 February 2025
Great location, quiet rooms, clean
Liked: Breakfast options were great for me and my daughters, I would love to see gluten free options for like toast or bagel. All the staff we came in contact with were very friendly.
Disliked: Most of the time nobody is at the front desk if we needed something. The pillows go flat and makes sleep uncomfortable.Housekeeping did not replenish or clean anything in our room during our stay so we had to go ask for the things we needed.
Catherine Sat, 7 December 2024
It was a great stay...
Liked: It was great to have breakfast each morning. I have to say the scrambled eggs were the best.
Disliked: can't think of anything
Britt Thu, 28 November 2024
I’ll be back
Liked: Friendly staff, clean room, location was good
Disliked: Looking for better glassware. Perhaps bigger glasses
Tammy Sun, 29 September 2024
I was double charged for...
Laduke Mon, 2 September 2024
Superb
Nalls Sat, 24 August 2024
Exceptional
Doreen Tue, 20 August 2024
Awesome very first experience staying...
Liked: Wonderful experience from check in at counter to checkout day
Disliked: Shower faucet loose...couldn't turn off after shower...had to let water run til maintenance goy "temporarily fixed (all he could do for the time being...nit his fault)...hope Room No 200 shower has been permanently repaired as I hope to stay in that room in October this year...loved everything else about the room)
Debra Mon, 19 August 2024
Poor
Liked: Location and staff
Disliked: The rooms were sprayed so heavily with deodorizers. Too much and my eyes were burning from it. Also, the carpets were filthy and the bed spreads had several dark stains and need to be replaced. Overall not clean enough and trying to mask odors with sprays is not good or healthy.
Brian Wed, 14 August 2024
Superb