TownePlace Suites by Marriott Louisville Downtown Guest Reviews
Write a review
0.3 miles from Louisville centre |
Write a review
Veronica Thu, 3 April 2025
I would stay again and...
Liked: The front desk staff was very friendly and accommodating. The hotel as a whole was very clean.
Disliked: Two minor things to note. Room 330 is missing a nightstand in the room. That makes the room look unfinished as there is a cut out on the wall for the nightstand. There also wasn’t pool towels in the pool area on two separate occasions.
Ramont Mon, 31 March 2025
Exceptional
Robyn Fri, 28 March 2025
Overall, it was great, largely...
Liked: Jakeb was incredibly helpful. Jasmine was really nice and helpful. There was another man at the desk sometimes who was also great. The bartender, Steven, was fun. Larry, who did cleaning was friendly and helpful, too. The staff made hotel special. The motorized black-out shades and sun shades on the window is really nice. The TV and ability to stream is great.It was nice having breakfast available, especially on the days when there were little cheese omelets and quiches without crust.
Disliked: There were some things that didn't work. I was in rm. 427 and there was an unsightly dangling toilet paper holder that had been replaced but not removed in the bathroom. The overhead fan for the stove didn't work, nor did the garbage disposal. There was no stopper for the bathtub when I got there - that was promptly fixed. The mattresses were. not firm enough. I connected my phone by bluetooth to the TV, but it cut out a lot, unfortunately. There is so much chlorine in the pool, that I couldn't bring myself to even walk into the pool area, although I love to swim. It would be nice to have a yoga matt in the workout room. It would be nice to have some healthier veggie choices and whole grain bread available for breakfast. Also, fruit that is less green. The coffee could be much better - but I appreciate that oat milk was there as an option instead of cream.
Sarah Wed, 26 March 2025
Very good
Matt Wed, 26 March 2025
Exceptional
George Mon, 24 March 2025
Exceptional
Howes Tue, 11 March 2025
Very good
Emily Wed, 5 March 2025
Exceptional
Rodney Sat, 1 March 2025
Great downtown location.
Liked: It was clean and comfortable.
Michelle Thu, 27 February 2025
Overall a great place to...
Liked: Staff was great. Parking was difficult, would be nice if valet parking was offered due to the parking arrangements. Breakfast is typical hotel breakfast, not what I eat. Whole Foods, not processed would be something I would actually eat.