TownePlace Suites by Marriott Lancaster Guest Reviews
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2.6 miles from Lancaster centre |
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Gagaza Mon, 11 November 2024
Room nice. Rude staff
Liked: When checking in staff said I didn’t have reservations. I gave her name and email with confirmation number and she still could not find. She stated they were sold out and that next time I should book direct with the hotel and not use a third party. (Booking.com). I was really upset. Noticed the booking had my names reversed and I ask her to run them the correct way and she finally found it after almost 30 minutes. She also never checked my ID. Not ok. Asked the next day for the manager to call me. No response
Disliked: Staff Friday night rude. Made me feel incompetent.
Ni'latasha Tue, 10 September 2024
Passable
Ni'latasha Tue, 10 September 2024
Disappointing
Deborah Sun, 8 September 2024
Exceptional
Ni'latasha Sun, 4 August 2024
Exceptional
Christine Tue, 23 July 2024
Exceptional
Regina Thu, 18 July 2024
Exceptional
Liked: Room was spacious & clean. Staff was very friendly.
Sharon Tue, 30 April 2024
Good enough
Disliked: The key system had broken down..thet had to let us in and out of our room. Weird.
Sharon Tue, 30 April 2024
Good enough
Disliked: The key system had broken down..thet had to let us in and out of our room. Weird.
Jose Mon, 25 March 2024
Exceptional
Liked: Very clean. Well kept up