Exceptional

Liked: Everything was great. Breakfast coffee.
Disliked: No complaints

Excellent stay! But they should...

Liked: Our stay was wonderful! The place was very clean and easy to find and close to a lot of attractions ( the Zoo, Botanical Garden, Museum, a Park!) It’s also just a stone throw away from a fish & chips place(food was good too!) Breakfast was very good. On our 2 night stay, there were new choices every time. Our room was very quiet considering there was a train passing by every now & then. The bed was nice & comfy. I liked the room! It has a mini kitchen with a fridge, microwave and a dishwasher and a stove. Very convenient for us because we were travelling with a baby and needed a microwave to sterilize bottles. All in all this place is excellent! Will probably stay here again if given the chance.
Disliked: The parking fee!!! This is the first place we’ve been to that we had to pay for parking!!! I mean why would we have to pay??? We’re staying in the hotel, shouldnt parking be complimentary?! I probably mislooked this part while looking for a place to stay. The water from the shower is very hot even if it’s on cold already. I dont know if the temperature should be adjusted or the water itself is just too hot because of the weather.

Very good

Overall pretty good

Liked: The room was clean and the perfect size for our family.
Disliked: The pool was little bitty

Very good

Liked: The breakfast was good but could have a better selection.

I would not recommend they...

Liked: Nothing
Disliked: Dishonesty in their billing process. I stayed there on July 19th when billing systems were down across the nation. They overcharged me for my stay and refuse to provide a receipt.

Subpar.

Liked: I did not like the room. It was a "handicap" room. We are not handicapped. I booked the room through Booking.com, so I assume that is why we were given this sub par room. I didn't appreciate this at all. There was also the matter of the nationwide outtage, which was also annoying. I don't know if I would choose this hotel again.
Disliked: The room.

Superb

Exceptional