United States
Canada
United Kingdom
New Zealand
AustraliaTownePlace Suites by Marriott Des Moines West/Jordan Creek Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
Write a review
Menu
| 4.6 miles from West Des Moines centre |
Write a review
Tabitha, Spencer, visiting Horizon Events Center Clive Mon, 19 November 2018
Overall I would definitely go back again. I am very picky on cleanliness of a room and it was up to my standard. That there says it all to me. Plus all my questions were answered.
Liked: The room I was in.
Disliked: Only getting charged an extra fee they didn't know where it came from.
Ana Mon, 18 November 2024
Very good
Akisha Mon, 19 August 2024
Exceptional
Eboni Tue, 2 July 2024
The room was comfortable, great...
Liked: The staff was friendly, and made us feel welcome. The hotel was close to shopping and restaurants and just 10 minutes from the rec center which our church convention was being held. Great location!
Disliked: N/a
Kristen Mon, 24 June 2024
Overpriced, great location
Disliked: It would have been nice to have some disposable cups for my kid in the bathroom. The TV was in the weirdest place ever no one could really see it. There was some dirt and hair in the bathroom. 215 a night was insane for that small room, and the pool area was kinda gross. Vending machines would have been nice to have. The table was broken/missing a wheel so it tipped over. Everything else was fine.
Amy Mon, 13 May 2024
Very good
Amy Mon, 13 May 2024
Very good
Ashley Mon, 15 April 2024
Very good
Disliked: Room size was small
Ashley Mon, 15 April 2024
Very good
Disliked: Room size was small
Steven Mon, 11 March 2024
Room issues tarnished what would have been a nice stay
Liked: Location was great being adjacent to the mall. Staff was very friendly and helpful. Breakfast was very good with decent selection of items. Room looked very nice and seemed well accommodated. Bed was comfortable.
Disliked: Unfortunately, the bad outweighed the good on this stay. The TV screen was damaged so it was impossible to watch, which at the time was not a deal breaker as I had my iPad with me. The sink was slow draining in the bathroom which again not a huge deal as these rooms have a kitchenette with a sink which did work fine. However, when I went to use the shower in the morning, I found out quickly that the tub was also slow draining. To top that off, the soap was missing from the dispenser in the shower. The only soap I had was a facial bar from the sink. At least the shampoo was full. One final thought - when I checked out, the front desk person was busy so I only got to talk to what I assume was cleaning staff. While they took a note of my issues with the room, they offered no apology or explanation for the problems I experienced.
Steven Mon, 11 March 2024
Room issues tarnished what would...
Liked: Location was great being adjacent to the mall. Staff was very friendly and helpful. Breakfast was very good with decent selection of items. Room looked very nice and seemed well accommodated. Bed was comfortable.
Disliked: Unfortunately, the bad outweighed the good on this stay. The TV screen was damaged so it was impossible to watch, which at the time was not a deal breaker as I had my iPad with me. The sink was slow draining in the bathroom which again not a huge deal as these rooms have a kitchenette with a sink which did work fine. However, when I went to use the shower in the morning, I found out quickly that the tub was also slow draining. To top that off, the soap was missing from the dispenser in the shower. The only soap I had was a facial bar from the sink. At least the shampoo was full. One final thought - when I checked out, the front desk person was busy so I only got to talk to what I assume was cleaning staff. While they took a note of my issues with the room, they offered no apology or explanation for the problems I experienced.
