TownePlace Suites by Marriott Des Moines Urbandale Guest Reviews
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2.6 miles from Johnston centre |
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John Mon, 11 November 2024
Terrible beds and uncomfortable, worn...
Liked: Location
Disliked: Very run down. Terrible beds. Keypad failure - had to go to the desk 3 times in a row then staff had to reset the hotel door keypad. Super outdated and overall gross feeling.
Sherry Sat, 2 November 2024
good
Liked: it was good lots of variety
Disliked: nothing really
Richard Mon, 28 October 2024
Good
Liked: Breakfast was OK. Hot foods hot, cold foods cold. Served eggs, scrambled, sausage and french toast. French toast was difficult to chew around crust.
Disliked: Carpet in room didn't appear to be vacuumed. TV was on the "small" side but adequate for room.
Tiana Sat, 28 September 2024
It went well
Liked: The rooms and staff were really nice :)
Disliked: The breakfast could be better with more options and what not. also not a huge deal the way the bathroom and the sink were arranged it was a little tight. besides that i had a great stay.
Lauren Mon, 23 September 2024
Overall, it was pretty good.
Liked: The location provides a map in the lobby with different destinations such as grocery stores and the amount of time it would take to get there. The location served breakfast, which was serviceable, nothing too fancy. The room was also easily accessible, there was a door right by the parking lot that led up to our room. There were lots of restaurants and fast food places near the hotel as well. Lastly, I enjoyed the early check in time. My boyfriend and I were going to a festival and we were allowed to check in early so that we could drop our stuff off before we went to the festival.
Disliked: Unfortunately, I spoke to a lady on the phone prior to our check in after following the prompt in my email to confirm that our request of an early check in time would be carried through. When I spoke to the woman she was very rude and honestly didn’t make much sense. I asked about a late check in if we could not have the early one and she said that that couldn’t be guaranteed either. The bed was a bit uncomfortable and the bathtub is just a bit shallow.
Nikki Mon, 16 September 2024
Would stay again 9/10
Liked: We got to the hotel to check in about 5:00 pm. The front desk lady was very nice and respectful. Easy to talk to. Her name was Heather. We got to our room and it was what appeared to be cleaned well. All appliances worked great except for one lamp that was broke in the livingroom area. Hallways were hot and not air conditioned. Elevators worked. The ac in the unit did work amazing, and we like our room cold. Very quiet hotel even for being right off the main highway. There were odd stains on the curtains like someone had smoked inside the room or rust had touched them idk. I found a dried up contact on the bathroom floor. We always go straight to the beds to make sure there are no creepy crawlers.. and all the sheets and mattresses were white white and clean! What a relief. That's always a fear of mine. I did find what looked like a housekeeper long hair under the fitted sheet. :( This place made a great Wedding Anniversary escape for the weekend for us. For this priced I'd give this hotel a 9/10. Definitely will stay there again. Not to bad. One of the outside doors key locked didn't open and you had to go to the main doors each time. That made a longer walk bc our room and elevator were closest to that door. Lobby and halls rec room other rooms were all very clean from what I could see. I did use the treadmill and it was very nice. Ac controlled room with a lock. Clean towels and items were easily accessible. Breakfast had good options. Plenty of space to eat. :)
Rebecca Sat, 6 July 2024
Pleasant
Ranndi Fri, 19 April 2024
Disappointing
Margaret Mon, 1 April 2024
Liked: the value of price and accommodations could not have been better.
Disliked: nothing i didn't like
Mary Fri, 29 March 2024
Very good