TownePlace Suites by Marriott Dallas DFW Airport North/Irving Guest Reviews
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8.1 miles from Irving centre |
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Clinton Sat, 8 February 2025
This is an easy and...
Liked: The property had everything that we needed and many nice things that we didn’t need this trip. Everything worked as it was supposed to. The woman in the front reception when we checked in, (was her name Danya? Danyita?) was so kind, pleasant, efficient, and with a broad smile she made a long day of traveling much more pleasant!
Disliked: The sofa in the lobby/lounge needs reupholstering.
Maryori Fri, 7 February 2025
Terrible experience with disrespectful front...
Liked: It was a terrible experience with disrespectful and aggressive front desk staff.
Disliked: It was a terrible experience with disrespectful and aggressive front desk staff. I regret not calling the company and getting the employee ID number to place a formal complaint. The woman on the front desk was screaming on the phone, arguing with customers, a total disappointment and a very unusual experience for a hospitality establishment. If staff is unfit to be in hospitality, they should be terminated or moved to a position that best fits their capabilities.
Manuel Wed, 29 January 2025
Superb
Stephanie Mon, 27 January 2025
See above comments
Liked: Clean
Disliked: One elevator broken but staff at front desk didn’t mention it so had a cart with 3 suitcases and pushed all the way to elevator only to see if broken and having to go to the other end of hallway.Shower dribbled so shower head was apparently clogged.
Ernesto Tue, 21 January 2025
Superb
Zahaira Sat, 18 January 2025
Exceptional
Alesia Sat, 18 January 2025
Awful experience Don’t stay here!!!
Liked: Location
Disliked: Staff was rude and unhelpful, bathroom dirty with a sticky floor,Hot water very slow to warm up,Extended parking advertised on booking.com as $5 per night and we were charged $10 per night
Edward Fri, 10 January 2025
surprisingly inexpensive
Liked: basic but free breakfast. ungraded to a suite for only $10.
Disliked: there was a problem with the airport shuttle pickup because it was cold and had to stand outside.
David Sat, 21 December 2024
Happy customer
Liked: Staff werù7je wonderful. When we arrived late from a delayed flight, the man on the desk went out of his way to help us.
Disliked: Nothing
Kyle Fri, 20 December 2024
Very good