TownePlace Suites by Marriott Cincinnati Downtown

Great place to Stay in...

Liked: It’s beautiful, clean and my Daughter loved the pool. Staff are very friendly as well

Exceptional

Liked: I thought everyone was absolutely wonderful and helpful. The pool was excellent and our room was so cozy and provided everything we could possibly need
Disliked: I didn't like that we only stayed one night. Would have loved a longer stay. Definitely will come back. Also our room didn't have a view other than a wall but wasn't a big deal to us given the luxury of everything else. Wasn't there for a view anyways.

Poor

Liked: The room was clean.
Disliked: I asked for accommodation when booking the room in advance. I was corresponded with that they would try their best to accommodate. However, when i checked in the staff mentioned there was no way they could accommodate due to the room that i booked. Had i known that, i would have booked a different room. None of that was communicated. The people above our room was loud, our room shown straight into the building beside us and we were unable to even open the curtains without people looking in.

Superb

Very good

Exceptional

Exceptional

Our stay was amazing and...

Liked: Mrs. Matheia(front desk clerk) was amazing energetic and greeted us with a contagious smile and made us feel welcomed. The valet lady (music earrings) was friendly, trustworthy and explained how the valet worked and made us feel comfortable with our vehicle being parked by her. The breakfast was great the room was spacious and beautiful. We were able to accommodate our family comfortably and still have room.

Exceptional