TownePlace Suites by Marriott Brantford and Conference Centre Guest Reviews
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4.2 miles from Brantford centre |
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Stephanie Mon, 9 December 2024
Very good
Liked: Close to event
Disliked: Accommodations decent, but a bit expensive for our purposes. Found bugs in room. Sink drain in kitchenette dirty.
Maria Mon, 9 December 2024
I was underwhelmed.
Liked: Breakfast was okay. Lobby was small but coordinated.
Disliked: Bugs in the room, no room service, expensive for quality and location. Pillow uncomfortable. Not a full door to close shower.
Simret Mon, 18 November 2024
Good
Disliked: swimming pool was crowded and kidds were very loud screaming .
George Sun, 27 October 2024
Very good
Jianping Thu, 24 October 2024
very well
Liked: really good
Chmiel Sat, 19 October 2024
the staff were friendly, tried...
Liked: I liked the short route to funeral home and cemetery where my mom would be buried
Disliked: struggling with the thermostat in a room, doesnt show heat or cool
Robin Wed, 16 October 2024
Passable
Liked: The bed/pillow on window-side bed, was dirty/disgusting with blood/sweat stains. The cleaning staff dropped the ball!Since I needed a room & despite my lack of trust, I took new room which, fortunately was hyatt-brand compliant. Latest question to self: did I get dirty room because I was a booking. Com customer or simply, poor room management. Robin Wade
Disliked: Room not clean
Mark Tue, 8 October 2024
Very satisfying
Liked: Most everything
Disliked: Breakfast
Michelle Tue, 1 October 2024
Great Facility but staff needs...
Liked: Actual building and room is quite nice. Beds very comfortable. Continental breakfast had enough options for different eaters.
Disliked: Although the staff was pleasant they were not very efficient. Upon entering the room we realized we had no toiletries (soap, cream, the usual stuff found on a hotel bathroom counter. Dishwasher in the kitchen also had dirty dishes in it. Told the staff and requested soap (at the very least) be placed in our room. Left room and came back at 12:20 am. Still no toiletries. Went down to reception where I waited for approximately 15 minutes for someone to return to the desk. Knocked on office door, called the hotel multiple time while waiting to alert someone that I was waiting for service. When someone did arrive I told them that I had made a request earlier in the day and still nothing had been done. Requested bar soap and returned to my room. When checking out I advised the staff again of the dirty dishes and the missing toiletries so that they could deal with the situation internally. I was advised that someone would call me from Management, No call. Not very professional.
Jayne Mon, 30 September 2024
Great experience, would come back...
Liked: Large Family Celebration of Life within the adjoining complex, We stayed with you but visited next door and we very pleased with our stay. Roomy and comfortable beds and rooms.
Disliked: Nothing to complain about!