Exceptional

Exceptional

Did get to stay even...

Liked: Nothing
Disliked: I booked through Booking.com and had my confirmation number but they would not give me a room. She told me I had to call booking.com I did reach out to them they had no number it was all email. I then asked her can she not book me a room and she said well I did have one but someone just now booked it. Confirmation #4797703070 TownePlace Suites by Marriott Baton Rouge Port Allen confirmed.

Exceptional

Exceptional

My first time at this...

Liked: The room, clean and has everything you need for a stay.

A hassle to confirm the...

Liked: The room layout and comfort was pleasant.
Disliked: The fact that I had to call booking.com and Marriot didn’t have a better communication system/arrangement and I had to call booking.com to give me a pin to authorize my stay.

My daughters and I enjoyed...

Liked: Everything.
Disliked: It’s so far away from a store or a Walmart

It says Marriott, but don't...

Liked: The location and exterior of the hotel was nice and right off the interstate before you go into Baton Rouge.
Disliked: This cannot be a Marriott property!!! I have stayed at Marriott properties for years, but I would take the name down from this one! Our room stunk. It smelled like a combination of sweat, mildew and Fabuloso or PineSol. It was NOT the trademark Marriott scent when you walk in the lobby or in the room. I asked to switch to another room and it smelled even worse! Also, the AC did not blow from the unit as it should have and it took over 2 hours for the room to cool off enough to sleep! It is the absolute worst experience at a Marriott I can remember. Finally, the staff was hard to understand (language barrier).