TownePlace Suites by Marriott Albany Guest Reviews
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5.2 miles from Albany centre |
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Burns Thu, 6 March 2025
Exceptional
Liked: Clean
Jason Fri, 14 February 2025
Staff sucks
Liked: I like the scenery of the location beautiful front and backyard space
Disliked: The cleaning staff is lazy and no one took accountability for the lack of responsibility for the employees I asked for my room to be service to come back after being out all day to a dirty room no.clean towels or rags couldn't take a hot shower because I had to go back out to get personal items in order to take a shower reported the issue to the front desk the shook it off as if it was a normal process I also reported the issue with the front desk supervisor who apology was just as dry as a desert I will never stay at this location again no matter how beautiful the scenery is
Catina Wed, 5 February 2025
Fair, but I doubt if...
Liked: The breakfast selection was fine as well as the location of the hotel.
Disliked: The room was not throughly clean it needed dusting and the bathroom toiletries were not replenished i.e. soap, body wash etc. The television in the bedroom didn’t work and the front desk didn’t know how to fix it. The lights in the room continued to go out requiring me to flip a switch in the breaker box. I was offered another room, but I declined. I didn’t feel like moving again after I had unpacked.
Steven Thu, 23 January 2025
Exceptional
Courtney Tue, 24 December 2024
Superb
Liked: Everything was great
Disliked: Nothing.. everything was too my liking
Corbin Sat, 28 September 2024
Exceptional
Harper Fri, 27 September 2024
Decent place but should be...
Liked: The devote was nice and they allow dogs and provide dog water bowl in the lobby
Disliked: We had a storm come thru that caused power outages. I understand this is unfortunate but the staff decided to not even try to provide breakfast. No cereal, no bagels, absolutely nothing for breakfast. Also the bathroom air vent did not work. The shower had a design flaw that allowed water to splash on the ground and wall, the baseboard was rotten the wall was moldy and the ceiling was moldy
Jaylyn Thu, 26 September 2024
Exceptional
Eric Tue, 24 September 2024
Very good
Cornbread Mon, 19 August 2024
My stay was very unpleasant...
Liked: The space
Disliked: I didn’t like when I checked in the clerk gave us a dirty room 402 trash bed not made etc etc went back down and got room 102 which the ac in the front didn’t work blowed cool not cold like 70 degrees and it was hot. The toilet was broken the fridge was like warm the dresser draws was broken omg it was horrible I should be refunded my money back for this stay