Liked: Room was clean and comfortable.
Disliked: Parking garage not well labeled for exit with vehicle.

I enjoyed my room - it was like a cute little apartment, although the pictures on the website are NOTHING like the rooms themselves. Huge let down but it was a good stay. Upon arrival I checked the bed and it had hair and crumbs and who knows what else under the first sheet. Called the front desk and had replacements no problem.

Liked: Excellent customer service and location.
Disliked: Bed wasn't clean on arrival.

Very good

Superb

Superb

Very good

Liked: The suite matched the videos and photos. The bed was comfortable, as was the sitting area. The shower had ok water pressure and had both an overhead rainfall option and a spray head that could be adjusted in height or handheld. I like that the floor wasn't carpeted and the room was clean. There were restaurants, bus stops, and subway stop nearby and it was a relatively short walk to the ROM or the university. The kitchen had a toaster, microwave, fridge, oven and basic utensils and cooking implements. There was a concierge available at the front desk.
Disliked: The kitchen didn't have even salt or a small amount of oil (things you might want a bit of, but not enough quantity to buy at a store). It would be nice if small amounts were available at the front desk. The entrance to the parking garage is steep and it's cramped.

Very good

Disliked: More racks or hooks for towels

Superb

Good

Great

Good