As soon has you enter the hotel you could tell that it was a classy hotel. I was greeted by a member of staff who directed me to the desk to check in; the staff were all so helpful. The room was spotless and well stocked with tea and coffee. The breakfast was first class - plenty of everything. I will recommend this hotel to my friends and family if they need to stay in London.

Liked: The staff.
Disliked: Nothing.

Superb

Exceptional

Superb

Does the job. Wish the...

Liked: Clean. Efficient. To the point.
Disliked: Basic rooms are quite small.

Good

Disliked: breakfast was okay. quality of the bacon and sausages could be better

Great place to stay, great...

Liked: We were on the seventh floor so was quiet and lovely view onto the Tower of London.
Disliked: Our friends were on the 1st floor and didn’t sleep properly due to the tube and rubbish collection very early in the morning.

Perfect location and rooms

Liked: We loved our suite. Everything we needed plus! The location was perfect and we had a warm welcome. Good choice for breakfast and it was tasty. We left our bags after checking out and the concierge was very friendly.
Disliked: Just a few minor issues really. Just a little bit disorganised at breakfast time and sometimes we were offered a hot drink and other times we had to ask for one. Maybe if we could have got our own hot drinks at breakfast this could have helped make the experience better. We overheard some guests being offered omelette and some other items but we never had this conversation with anyone. Also some guests had more attention than others and we found ourselves being left to sort ourselves out. One time our key card didn’t work and we couldn’t get access to our room so we went back down to reception to sort it out and little apology was made for the inconvenience.

Top place, lovely FOH staff.

Liked: Nice staffGreat view

Very good

Liked: Hotel was very well located. Good but A little bit overpriced, we paid 300€ for a room per night. Matrimonial bed was in the end 2 single bed together which was not expected and not so much confortable. All in all was good.
Disliked: Hotel was very well located. Good but A little bit overpriced, we paid 300€ for a room per night. Matrimonial bed was in the end 2 single bed together which was not expected and not so much confortable. All in all was good.