TOP Phoenix Hotel London Guest Reviews
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Farrugia Wed, 5 February 2025
Awsome
Liked: The honesty which describes on booking.
Henry Tue, 4 February 2025
Very good
Liked: Stay here regularly. Always warm, clean and comfortable with good facilities.
Cristian Tue, 4 February 2025
Superb
Liked: Very clean and tiny was a perfect for a couple !
Disliked: The location for sure
Deirdre Tue, 4 February 2025
Excellent hotel
Liked: The location could not be better, only a few minutes walk to shops, restaurants and the underground. The area is nice, and as a solo female I felt safe at all times. The room was a decent size for a single, with tv and coffee facilities. Breakfast was continental, it was very tasty with lots of choice, ideal for me. The staff were pleasant and helpful, lots of smiley faces.
Disliked: The room.was a little shabby and the walls were thin.
Michele Tue, 4 February 2025
Passable
Disliked: The breakfast is poor. The room at first floor was very small with a small double bed and noisy
Donna Mon, 3 February 2025
We loved our stay ,...
Liked: Lovely building , lovely area
Disliked: N/a
Lugusluna Sat, 1 February 2025
Nice place, except for sleeping
Liked: The hotel and room were clean. The bed was comfortable - - the mattress was very firm, which I like because I have back problems but others might find uncomfortable. It was a king-size bed, which I also like because I'm tall. The staff was also friendly and helpful.
Disliked: The biggest negative was that the room was uncomfortably warm and stuffy, and there was no thermostat so we couldn't do anything about it. We tried opening the windows but they were blocked so they only opened a few inches which wasn't enough to cool the room down. As a result, we both had trouble sleeping.The primary purpose of a hotel room is to have a comfortable place to sleep. It failed that requirement completely. Three stars was generous.
Roland Sat, 1 February 2025
Would stay again
Liked: Great location. Comfortable, clean and well presented hotel. Nice continental breakfast. Great omellets.
Disliked: Nothing
Stephen Fri, 31 January 2025
Very good
Liked: Very clean room and a decent breakfast.
Shara Thu, 30 January 2025
Very good value for money
Liked: The staff was extremely helpful, and the hotel's location is excellent, close to transportation links and restaurants. The room was also very quiet, even though it was on the ground floor. Very good value for money. Excellent for travelles without Kids.
Disliked: The heating worked well, but it was a bit challenging to adjust.