Book a different hotel

Liked: The front of the property is beautiful. The rooms are very spacious and have all the basic necessities they have a lovely selection of teas, coffee biscuits, and chocolates.
Disliked: The breakfast was awful. There was a cheese platter but the cheese had been out for so long. It had turned to plastic fruit selection wasn’t great. My husband and daughter got food poisoning. They had severe stomach aches after as they both had watermelon. Not Sure, when it was cut. Breakfast was very limited as we are vegetarian hashbrowns are full of oil.Inside the hotel grounds, it is seem quite old and worn out. I had requested for an iron and ironing board to be put in my room prior to my arrival. The iron from the plate side was completely black. If I had used it on my clothes I’m sure my clothes would’ve stained and got burnt. I had to then request for another iron to be delivered. Then I went on to use the hairdryer later that evening and surprise surprise. The hairdryer was not working and again I had to request for another hairdryer. I would probably write this 2 star.

Pleasant

Superb

Very good

Liked: Staff very friendly
Disliked: Cooked breakfast wasn't very good

Very good

Not given room that we...

Liked: The room was spotlessly clean. Bed & pillows were very comfortable
Disliked: I didn't get the room I booked (walkin shower room, as I'm unable to lift my legs to get into a bath). Returned to reception to explain my problem, I was shown 2 other rooms, but they also had a bath.I was eventually told the only room they had with a wet room was already occupied. So I had to accept an alternative. I had to lean over the bath to wash my hair while my husband held the shower. Not a good stay to a weekend away.

Poor

Our “ go to place”...

Liked: Refurbished room was quiet and clean . Very comfortable also . Staff are always friendly and happy to help .
Disliked: Nothing

Passable

Liked: It was very dated, carpets were broken n gaping up, I was in room 007, the curtains were broke at the end, everything was dated and very tired, room was freezing, my sister married there 15 years ago and it was considered a luxury to stay there then, so yes I was disappointed x x I am now disabled and, the rooms for disabled people were not available so they kindle gave me a ground floor room ànd upgraded me to superior room (as I had booked a double) the only superior part was the bed in relation to size, we were asked if we wanted breakfast.. ( to be told only HALAL) to which we declined, unfortunately we would not stay there again and will be booking a Premier Inn
Disliked: Convenient