Ehhh. It’s declined dramatically.

Liked: The location in proximity to our home.
Disliked: The facilities have become run down. The room was quite dusty, the pillows and blankets were extremely uncomfortable, and the responsiveness of staff through the app was basically non-existent.

Fun and pleasant overall stay.

Liked: Clean, family friendly, nice staff
Disliked: Small pillows and the one real restaurant was too small to accommodate the amount of people wanting to eat there and the actual menu wasn’t great and many items were out of stock.

Exceptional

Superb

Super fun weekend with two...

Liked: Staff was VERY pleasant and accommodating at the front desk, in the snack shop inside the water park, at the restaurant and even in the game room. All areas throughout the hotel (water park, game room, hallways, etc.) were kept clean and tidy despite being fully booked.
Disliked: Hot tubs need to be monitored closer. MANY unsupervised children goofing off and playing in the hot tub. Several parents had 2yr olds and BABIES in there as well. =(Lazy river wasn't so lazy. MANY children without tubes running/swimming/playing tag throughout the lazy river, knocking into lounging adults, pushing thru the floaters.

Great family vacation!

Liked: Large family get away. All of our children and grandkids! We had a great time at the waterpark was awesome! Staff were very helpful and kind! Rooms were quiet and large! They were also very clean and all 14 of us could get together in one for a continental breakfast we created and a dinner of pizza one evening . We had a great family get away and never had to leave the resort!
Disliked: Beds could use pillow toppers and softer pillows,and kitchen more utensils. The maple and moose restaurant mixed up the number of guests at our reservations and until the manager came to our rescue with our info, we were awkwardly standing at a table in the middle of the dining room when all they had to do was set two more places by simply adding a small table on the end.

Passable

Liked: This is not the first time that we stay at Timber Ridge. The property is beautiful, specially the entrance.
Disliked: Our rooms were not cleaned properly. I always pay attention to detail and the cleaning process is done way to fast.

Exceptional

Exceptional