Pleasant

Good

It met our sleep needs

Very accommodating, thank you

Liked: There was no breakfast, the location was excellent.
Disliked: Inside trim could use a little white paint, & flooring could be updated , bed where comfy & clean. Staff very friendly.

Genuinely caring personnel that left...

Liked: A big shout-out to the lady at the front desk on our check-out date, August 7, 2024. She genuinely collected our feedback and showed a sincere commitment to enhancing future guests' experiences. If we ever return to Duncan and choose to stay at this hotel, it will be entirely because of her.
Disliked: There were some issues with the room, including stale air and a lack of conveniently placed power sockets. Under normal circumstances, these factors might have deterred me from returning. However, the exceptional service provided by one staff member (I apologize for not remembering her name) made a significant difference. Knowing that the hotel is under renovation and that the staff genuinely cares about guest feedback and improvements, I recommend giving this place a try.Duncan’s location is convenient if you're traveling by car and plan to visit nearby spots like Victoria, Nanaimo, Cathedral Grove, and Duncan itself, which we discovered to be a hidden gem thanks to the helpful information provided by the same staff member.

Very good

It was fine

Liked: The staff was very good.

Good motel with good customer...

Pleasant