Thon Hotel Storo, Oslo | ConcertHotels.com

Disappointing front desk staff

Liked: Very comfortable beds, good size bathroom and a good breakfast. Perfect location if you're visiting BI Business School. A cinema next door, SATS gym at 3 minutes walk and convenient shopping centre nearby.
Disliked: We've stayed three times before this year and enjoyed our stay. This time, the front desk staff was very dismissive and unhelpful. The change is noticeable. We asked for a hair dryer since the one in the bathroom worked only for 1 minute at the time, and never got it despite it was offered. We didn't feel comfortable, nor welcome. We travel every month to Oslo but unfortunately we will have to stay somewhere else next times.

Great hotel in Oslo

Liked: Everything was superclean. The room was spatious. The beds and furniture were comfortable. The gym was good and maintained clean. The breakfast was superb... a feast. Internet is solid and reliable. The location was really good (everything in Oslo was accessible by public transport in 10 minutes. The parking lot was right under (ground) the hotel. I would recommend staying here.
Disliked: Due to underground concept, the garage design was cramped (small spaces, even for the normal cars).

The breakfast was exceptional and...

Liked: It was clean and felt very safe.
Disliked: Everything was perfect.

Everything was perfect. The breakfast...

Liked: It was comfortable. We felt safe and appropriated.

I am satisfied overall with...

Liked: Room is clean, good space and no disturbances

Very clean hotel

Liked: The staff is very kind and helpfull. The hotel is exceptionally clean and the restaurant is very classy (that also means - not the cheapest, but the food is great). Location is great, residential area with lots of small restaurants nearby. Fantastic connections with public transport (both metro AND tram). Solid hotel gym. Deffinitely to be recommended.
Disliked: This has nothing to do with the hotel, but rather with the complex in which the hotel is located; however, there was quite strong sewage smell in the basement parking garage (although not always). and in the room itself, despite this being in europe, it wos not possible to kip(tilt) open the windows (either normal open or closed). This is not a flaw, but rather my personal preference.