Thompson Madrid part of Hyatt Guest Reviews
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Aqeel Tue, 25 March 2025
Exceptional
Keifer Mon, 24 March 2025
Good enough- doesn’t feel luxury...
Liked: Great bathroom
Disliked: Loud area, room felt stark and uninviting. Lack of basic amenities- a bottle of mineral water would’ve been nice.
Fahad Mon, 24 March 2025
Exceptional
Richard Tue, 18 March 2025
Superb
Liked: Very nice hotel
Disliked: You should have told us that the entire square was under construction before we booked hotel. Made it difficult at times to get taxis and Ubers anywhere close to hotel.
Sultan Thu, 13 March 2025
Superb
David Sun, 9 March 2025
Pretty good
Liked: Very good bed and linens
Disliked: The square in front of the building is in construction so no cars can get there. Plus the weather was awful so getting a taxi was a wet nightmare
Antoine Sun, 9 March 2025
Very nice
Liked: Location, nice room, beautiful rooftop
Disliked: The rooftop was unfortunately closed and the rooftop pool wasn’t open either, which was disappointing
Alessandro Thu, 6 March 2025
Very good
Disliked: The front desk who checked us in on March 3 was very nice, but the front desk who checked us out on March 6 was not very nice and even made me feel unhappy.
Rabia Thu, 6 March 2025
Amazing
Liked: Great location, friendly and considerate staff, clean and spacious rooms , good room service options, superb breakfast and emphasis on guest experience. Overall great experience, top hotel in Madrid.
Fernanda Wed, 5 March 2025
Friendly beautiful hotel
Liked: Family room was really comfortable and could fit us all perfectly. Although located in a busy neighborhood, it was quite silent. Love the "good night" service
Disliked: Missed a pool or spa during winter