Thoroughly enjoyed our stay at the Thompson Hotel. Everything was clean. Hotel was a short walk to the concert venue and restaurants. Great stay. Will go back for sure.

Liked: Hotel was clean. Staff was friendly and prompt to check us in and out.
Disliked: Nothing.

Stayed at this hotel because we were going to a concert at the Sandman Centre. Not a bad place for the price. When trucks go by they make your bed vibrate which is kinda funny. Bed was comfortable and the bathroom was spotless. The staff were friendly but you had to get their attention first. We requested early entrance for breakfast (5 minutes) as my boyfriend had to leave for work at 6:30 when it was supposed to open. We knocked on the door and no one was inside. He left with no breakfast. Later the desk clerk told me I should have come to the front counter and they would have let us in. You have to pay for parking and there is no sign telling you there is an alley entrance and I nearly ripped my boat rack off. Overall, for the price we paid it wasn't bad.

Liked: The hotel is very clean and the staff were friendly but you had to get their attention first. The room was comfortable and the bathroom was spotless.
Disliked: The breakfast didn't open at 6:30 and my boyfriend had to leave at 6:30 and thought he could grab a pastry or toast to eat on the way to work. Had to pay for parking and took my vehicle under the overhang and almost ripped my boat rack off. There should be a sign letting you know there is an alley entrance.

Wasn't at the hotel very much but was nice and the staff was friendly. Would recommend this to others.

Liked: The customer service.
Disliked: The view was just OK.

Happy

Liked: Large room, clean, comfy beds although small. Lots of nice amenities like really good pool, and huge games room.
Disliked: Bistro said open at 630 am even though it was posted all over the place, went a visit at 630 only to find it dosn't open till 730, wouldn't take much to change the signs, small potatoes to complain about

Decent downtown option

Liked: King bed room is a good size and comfortable. Parking included.
Disliked: Being a good value hotel it was packed with kids sports teams tonight which led to lots of doors opening and closing and noisy corridor conversations.

Exceptional

perfect stay. I will be...

Liked: very spacious room. Very welcoming staff. Free parking. Very good value for the price

Superb

Superb

The girls at the reception...

Liked: Located downtown nearby a nice selection of restaurants and shops

Exceptional

Liked: The pool and the staff were excellent. Rooms are clean.Hot tub was nice.Thank you

Would use this hotel again...

Liked: staff were welcoming, competent and helpful. Room was clean, well appointed and with complimentary coffee machine.
Disliked: The soap/shampoo was very low quality and did not leave me feeling clean at all.