Thoroughly enjoyed our stay at the Thompson Hotel. Everything was clean. Hotel was a short walk to the concert venue and restaurants. Great stay. Will go back for sure.

Liked: Hotel was clean. Staff was friendly and prompt to check us in and out.
Disliked: Nothing.

Stayed at this hotel because we were going to a concert at the Sandman Centre. Not a bad place for the price. When trucks go by they make your bed vibrate which is kinda funny. Bed was comfortable and the bathroom was spotless. The staff were friendly but you had to get their attention first. We requested early entrance for breakfast (5 minutes) as my boyfriend had to leave for work at 6:30 when it was supposed to open. We knocked on the door and no one was inside. He left with no breakfast. Later the desk clerk told me I should have come to the front counter and they would have let us in. You have to pay for parking and there is no sign telling you there is an alley entrance and I nearly ripped my boat rack off. Overall, for the price we paid it wasn't bad.

Liked: The hotel is very clean and the staff were friendly but you had to get their attention first. The room was comfortable and the bathroom was spotless.
Disliked: The breakfast didn't open at 6:30 and my boyfriend had to leave at 6:30 and thought he could grab a pastry or toast to eat on the way to work. Had to pay for parking and took my vehicle under the overhang and almost ripped my boat rack off. There should be a sign letting you know there is an alley entrance.

Wasn't at the hotel very much but was nice and the staff was friendly. Would recommend this to others.

Liked: The customer service.
Disliked: The view was just OK.

My favourite hotel in Kamloops.

Liked: Love this hotel! This is my favourite hotel in the city. Great amenities and location. Family room is spacious and comfortable. Staff are helpful and kind. My kid loves the game room and pool. Stay a couple times a year just for the staycation experience. Big thank you to Lucas and the rest of staff that go out of their way to make sure you have a good experience.
Disliked: Need Netflix to work in the rooms. It wouldn't connect or play.

Very good

Exceptional

Passable

Nice hotel but due to...

Liked: Very clean and most staff were very friendly. We stayed 2 nights.
Disliked: Parking lot was very sketchy. Some folks were trying to break into our vehicle. Night staff didn’t seem particularly helpful regarding calling police. Husband called on his own and police came to hotel to take a statement. Very unsafe alone at night outside in this area.

Very good

Mediocre

Liked: Pool,night staff,arcade
Disliked: Quality of room, day staff

Great family hotel, lots to...

Liked: Outside of the great amenities (pool, theatre and arcade), it was really the people who made our stay during Christmas amazing.Sandy, Omar and Mina were fantastic and went out of their way to ensure our time was special

Very good