Good

Good

Liked: Location and access to the gym across the street were major pluses
Disliked: The back side of the hotel is noisy from the exhaust fans of buildings immediately behind and the whirring sound never abates. The room thermostat doesn’t work consistently.

Very good

Disappointing

Great hotel and great location

Liked: The location of the hotel is fantastic and the facilities were great. We had a suite so it was great to have extra space.
Disliked: The only negatives were a lack of storage space, so we left everything in our cases and didn’t unpack, and one window was so drafy it was blowing the blind in!

Very good

I would definitely recommend it

Liked: For a last minute reservation it’s better than expected! The location is walking distance from all important activities. Clean sheets and towels.Very friendly staff
Disliked: The floors of the room needed to be vacuumed.

Exceptional

Great Location

Liked: The location is unbeatable—right near Central Park, Times Square, and within easy reach of so many iconic landmarks.The staff truly made the experience exceptional with their warmth and attentiveness. The hotel boasts two amazing restaurants, including a famous burger place that’s an absolute must-try.The room was spotless, the service impeccable, and the bed? Oh, the bed was so comfortable that leaving it in the morning was a real struggle—talk about relaxation!
Disliked: The only downside was that we had an issue with the shower—it was broken when we arrived, and although the engineering team tried to fix it four times, it kept breaking again. Eventually, we gave up and had to manage with a broken shower for three days, which was disappointing.