A great night before are...

Liked: They gave us a up grade as it was my husbands 60th
Disliked: Nothing

Ok

Liked: Close to terminal. Fun pod journey
Disliked: Expensive pod trip which is very short. Also very expensive shop for drinks and snacks

Absolutely fine. Functional.

Liked: The room was more than adequate but somewhat impersonal. The pods to T5 are extremely helpful.
Disliked: The attention from the staff was ok but a touch impersonal.

Okay

Liked: The beddings were clean and comfy
Disliked: The internet connection was non-existent in the first room. We were moved to another room, but the internet connection was still poor.

Superb

Liked: Excellent location, very easy transfer via Pods to Terminal 5

Pleasant

Good

Liked: Easy to get to T5. Rooms clean and comfortable. Decent price
Disliked: Bit dated/rundown

Will not be coming back!

Liked: The sheets were nice quality!
Disliked: I took the pod from Heathrow but was not told about the £8 charge until arriving at the hotel. You can take the bus for £1.50 and it is less than 5 minutes but the hotel staff didn’t seem to want to share that! The shower was a dribble and I tried to have a bath but no water coming out of the tap! Bit old fashioned. Would not stay there again.

Great value for money, in...

Liked: Great location within an easy transfer to the airport. The reception staff were really helpful,