Good

Liked: Location was excellent
Disliked: Breakfast was a bit haphazard also mouse traps and scaffolding in breakfast room

Superb

Liked: Breakfast was fabulous, rooms were very clean. Staff friendly and it’s in an excellent location
Disliked: Nothing, it was all very nice

Exceptional

Very good

Liked: Loved the breakfast very good quality, good selection and nice staff.Linen and towels very cleanReception staff helpful
Disliked: I felt the bathroom could have been better as out sink had a large crack in it and the bath panel was repaired which didn’t look great. I’d rather have had a walk in shower. Floor was very creaky so I disturbed my friend when going to bathroom during the night. Not major issue but something I noticed

I would NOT recommend staying...

Liked: Not much. The location was good.
Disliked: The room was not what we expected as it did not state what ‘style of room’ I would be getting nor show a picture. I booked the room for my birthday weekend thinking that I had picked the modern furnished room, as that was what was advertised all over booking.com and the pictures that come up first/most recent. This felt misleading. When I arrived at the hotel, it was like a sauna in the reception area. We then checked into our room and I was confused as I could not recall booking this type of room. The room was not finished and very dated, and it had a ‘old’ smell to it. I cleaned the desks as they had dust on them too, and many of the appliances were old, with wires and sockets slightly hanging off the wall. I had anxiety about going back to the hotel room and myself and my partner did not even shower. I was even tempted to book another hotel last minute, however it got very late by the time we ended up going back to the hotel. I tried to upgrade the room, however all of the rooms were booked. When I tried to contact the hotel customer services it said ‘the phone lines were closed as the staff were sleeping’ which I was shocked by as it is a 24/7 service hotel but the customer services was closed. I was very disappointed with our stay and it is not what I expected for a special weekend. I would never have booked this hotel or I would have upgraded the room if I knew the state of the rooms. I found that this booking was very misleading and showed the ‘newer renovated rooms,’ and had I known this I would never have booked with them.

Hotel was very clean and...

Disliked: Style of the room, tv was at a bad angle to the beds. Lots of noise through out the night, even when window closed, bathroom quite small

Clean room, good breakfast options,...

Liked: Clean room, good breakfast options. Stayed in twin room, wasn’t the biggest but sufficient. No plugs by bedside so recommend extension cable. Helpful/friendly staff.

Very good

comfortable and adequate