I hope to return to...

Liked: Unique decor and vibe, and hospitable, helpful staff. Location worked well.
Disliked: Slightly weird to have no dedicated hotel desk on ground floor. It’s an eating and drinking establishment with a hotel upstairs. You sometimes have to hunt for hotel support.

Very pleasant and relaxed.

Liked: Pretty much everything.
Disliked: Nothing really. It’s a very nice hotel.

Very good

The most wonderful wedding and...

Liked: The Staff were so kind and attentive and gave us an upgrade as it was our wedding night. The location was excellent. The facilities were excellent. The hotel is stylish and unusual. The food and service were amazing. The whole team made our wedding reception lunch and wedding party in the evening absolutely perfect for us It was authentic classy and something a bit special. Thank you so so much
Disliked: Nothing at all

Great hotel, beautiful decor and...

Liked: Great little hotel and super helpful staff

Good

Liked: Great location
Disliked: It’s just not as good as it thinks it is- less style and more substance plus a good manager to get a grip would transform this place

Exceptional

Great location, comfortable rooms

Liked: Great location
Disliked: No room service other than by request before 10am and had to request water refills a number of times but never materialised

Pleasant

Liked: Old-fashioned decor of the property. Good bathroom and nice bathroom products.
Disliked: There was no lounge area specifically for hotel guests. The bar is advertised quite separately to the hotel, to bring in outside patrons, with seating in all the downstairs area able to be reserved by people who just want bar service. There was live music on two nights we stayed. It would be good to have a quiet area where you could sit and relax after a day in town and The Zetter doesn't provide this. The armchair in our room needed respringing - you honestly couldn't sit in it. Breakfast was expensive.