The perfectly tailored, clean cut, handsome, French accented concierges who, unlike most Canadians, consistently pronounced my name correctly made this hotel experience well worth the cost. I immediately took note of the pristine condition of the entire hotel. I felt comfortable and at home. Great location, beautiful view, amenities as far as the eye can see! You will enjoy your stay here :)

Good hotel, great location.

Liked: Great location. Clean. Comfortable beds. Friendly staff. Good value.
Disliked: N/a

Exceptional

Liked: size of room
Disliked: 4pm check in

Exceptional

Poor

Liked: the lady who checked us in was great.
Disliked: At checkout I was charged without notice after leaving the hotel for extra services. The staff were not helpful on the way out and seemed very confused. It’s wrong to charge someone’s card without telling them and I did not appreciate this at all.

Very good

Liked: Great location.
Disliked: Shower pressure was not great.

INCREDIBLE HOTEL!

Liked: I can’t say enough wonderful things about this hotel. This was my first trip abroad in many years and they made it so comfortable. Location was fantastic with easy access to public transit. Our room was clean, had a nice view and was spacious. Our linens were super soft and smelled absolutely lovely. The staff could not have been more friendly and helpful all along the way. We used the sauna and heated pool, it was delightful after a long day in the cold. I ordered room service one evening, the kindness of the staff when they brought me my dinner was out of this world. I HIGHLY recommend this hotel!

Hotel is expensive but we...

Liked: Breakfast great but too expensive.
Disliked: Could have more choice on menu eg 1 egg, bacon, toast

Wonderful Stay!

Exceptional