The Willows Hotel Guest Reviews
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Danial Sun, 26 January 2025
Bad
Grace Sat, 25 January 2025
You get what you pay...
Liked: Property was a good location and interior was really lovely, felt very welcoming in the hallway. Owner was also very friendly and very attentive.
Disliked: The owner was lovely however the outside of the hotel looked incredibly uncomfortable, when we first arrived we thought we’d been scammed. The windows in our room were cracked and broken, and so thin that all we heard all night was banging from the wind. Also made us feel very unsettled. The room also lacked storage, which we didn’t mind as we only stayed one night but for guests planning to stay multiple nights it’s not the best situation. Floors were dirty, very worn down, our bathroom also started leaking from the ceiling. Clearly needs a lot of maintenance. Also during the night not only did we have the unfortunate noise of the windows fighting the wind but we kept hearing shouting and banging from around the hotel. This went on all night and made us incredibly uncomfortable and also meant we did not have a very peaceful sleep.
Gareth Fri, 24 January 2025
Passable
Liked: The room was as expected, however two things let it down.£20 for a parking placeThe window was a loose slide down window so it kept banging all night due to the wind and I got no sleep despite. Ring a deep sleeper. It kept waking me up.
Disliked: Bed was comfy and room fine, just a shame the window noise prevented me getting any sleep
Adam Fri, 24 January 2025
It was clean and comfortable
Liked: Good location, excellent customer service. Mike who checked me in was accommodating and friendly. Would stay again very good value for the price:
O Thu, 23 January 2025
Exceptional
Tanzirul Tue, 21 January 2025
Exceptional
Mark Wed, 15 January 2025
Very good
Liked: Very good value for money, but they did try to charge us £20 to park.
Disliked: Sly extra parking fee.
Harvey Mon, 13 January 2025
Exceptional
Mr Sun, 12 January 2025
Very poor
Rizvan Sat, 11 January 2025
Exceptional