The Willows Hotel Guest Reviews
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Write a review
Ondrejka Wed, 5 March 2025
Exceptional
Liked: The view
Martin Mon, 3 March 2025
Poor
Gail Mon, 3 March 2025
Pictures misleading
Liked: Great location
Disliked: No bedside tablesNo where to hang clothes'Mucky' bathroom Front of house, especially front door needs painting
Amy Sun, 2 March 2025
Alright for one night, wouldn’t...
Liked: Good location
Disliked: mould in the bathroom, dirty carpet and generally not well kept.
Rayce Sun, 2 March 2025
Exceptional
Meriel Thu, 27 February 2025
Pay the extra £20 and...
Liked: The location was brilliant! Easy walk to the pier, the lanes and North Laine.
Disliked: The ceiling was very low and the room was too small for three people. If we had brought a bag each there would not have been room. There was no window in our room, only a sky light, which rain leaked through on to the bed and the floor and which had no blind so the room was never dark and we were woken up by being dripped on and then by the the sun. The mattress protector had water stains on as this has clearly been happening for a long time. Everything was just a bit grubby with a sort of greasy film and needed a good scrub particularly the kettle and tea making facilities which were on the bed side table - not very safe. We were told we needed to keep the shower room door open while showering so the steam didn’t set off the fire alarm - not ideal when you are sharing a room with the your teenage son. The bathroom did not have an extractor fan despite not having a window. The bedding was poor quality and mismatched but the towels were fine. Parking was £20 a day but having paid that fee I was then asked to move my car after only 20hours of parking.
Elzet Sun, 23 February 2025
Pleasant
Bea Sun, 23 February 2025
Convenient for the location but...
Liked: The location of the hotel was good in relation to where I wanted to go. The bed was comfortable and the staff were helpful to my needs.
Disliked: The room wasn’t clean. The bathroom flooded on several occasions due to a blocked drain in the shower. Building work in the hotel meant that it was very noisy in the room as well as being very cold.
Callum Fri, 21 February 2025
It was amazing
Liked: I loved how the room was set out
Disliked: Wasn’t one thing I didn’t like
Terry Fri, 21 February 2025
Exceptional