Menu
|
The Willows Hotel eee - (888) 323-5826
The Willows Hotel, 555 West Surf Street, Chicago, IL -(888) 323-5826
Area: Lincoln Park
(Map)
BOOK ONLINE OR CALL - (888) 323-5826
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (869 Ratings)
5.8 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 323-5826
Show Prices
Hotel Description
The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Check-in time: 15:00   Check-out time: 11:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Golf Course
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` Concierge services
` Fireplace
` Free Wi-Fi
` Off-Site parking
` English
` Romanian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Pub crawls
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Entertainment services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Parking available (charges may apply)
` Xerox/fax in business center

The Willows Hotel Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Bonnie, Westfield, visiting Riviera Theatre Thu, 14 May 2015

I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

3

Pleasant - 3.0 out of 5

R. Hoffman, LaPorte Sat, 9 March 2013

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

4

Very Good - 4.0 out of 5

Maureen Fri, 3 December 2010

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

4.5

Wonderful - 4.5 out of 5

Amy Mon, 14 April 2025

Great location, walkable to lake...

Liked: Large room, nicely laid out. Nice lobby area.
Disliked: View of the alley was not ideal.

5

Exceptional - 5.0 out of 5

Tammy Sun, 13 April 2025

Excellent location and the staff...

Liked: Great location, very clean. The staff was very helpful-they went above and beyond!

5

Exceptional - 5.0 out of 5

Thalamus Mon, 7 April 2025

Exceptional

Liked: Clean and comfy
Disliked: Out dated

4

Very Good - 4.0 out of 5

Karen Sat, 5 April 2025

Very good

3

Pleasant - 3.0 out of 5

Himanshu Tue, 1 April 2025

Pleasant

5

Exceptional - 5.0 out of 5

Chapman Sun, 30 March 2025

Exceptional

Liked: Very cute hotel, room was cozy and the water pressure was strong.
Disliked: A little further from the red line than I thought, but that’s not a big deal.

2.5

Fair - 2.5 out of 5

Pthavong Tue, 25 March 2025

Passable

4

Very Good - 4.0 out of 5

Kylie Tue, 25 March 2025

This was my second stay,...

Liked: The location is great! Very close to a lot of restaurants, bars, and stores. Rooms are old but clean!
Disliked: You can hear everything going on in the rooms around you.

4

Very Good - 4.0 out of 5

Jacob Sun, 23 March 2025

In the park home run....

Liked: Cozy and small. Robes, bed
Disliked: Small room, blinds/shades weren’t that light-blocking. Small bathroom and small tub

4

Very Good - 4.0 out of 5

Paul Sun, 23 March 2025

Very good

Write a Review of The Willows Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
The Willows Hotel 555 West Surf Street, Chicago, IL