Anniversary !

Great location, lovely staff

Liked: Good: Location StaffRelaxed feelRooftop sunshine GymBad: plastic undersheets on the beds (yuk)

Exceptional

Superb

Liked: Excellent location. Friendly staff. Excellent breakfast.
Disliked: I didn't like the fact that the shower floor is polished stone which gets very slippery when the water is on. Also there is no bar to hold on too.

Exceptional

Good 4 star hotel bad...

Liked: Great location. When you arrive there are stairs to get into building. No one to help you with luggage. Front desk asked someone to help and the man had attitude that he had to do it. Hotel needs maintenance. It’s all a bit broken. They did fix some things when mentioned but it’s an all over problem. The sofa in the suite is very uncomfortable. All staff was amazing front desk and restaurant. They make the place. Would come back for them alone.

"The truth is rarely pure...

Liked: Amazing staff and breakfast is worth the money!
Disliked: The linens were in very poor shape. Our towels were very small with frayed edges and some had holes in them. The shower stall was extremely slippery as well.

Superb

Great service, clean & functional...

Liked: Service was great - the staff was super helpful, very attentive overall, and nothing was too much trouble. Breakfast offerings were delicious and the hours were great as well (730a-11a), this allowed for a lot of flexibility with our schedules. Room was clean and a good size. We asked for a quiet room (facing toward the back of the hotel) which they accommodated. Hotel offered unlimited filtered water refills as well which was great as this saved us having to load up on plastic water bottles during our stay.
Disliked: Some of the first floor rooms are above the carpark entrance -- this wasn't a problem during our stay as the hotel wasn't very crowded then, but noise could be an issue if the carpark was full.