First time visiting this great...

Liked: Walking to shops and food/ drink venues.Friendly staff.Scent of chocolate - who doesn't like chocolate.

Exceptional

Liked: Location is great. Easy walk to shopping and dining. Staff was great.

Exceptional

Great short stay location, only...

Liked: Beautiful facility, common areas comfortable and cozy, rooms are lovely. Restaurant is convenient & has excellent food & service. Host was a friendly man. Window tables are so nice. Shower was well designed. Bed was very comfortable.
Disliked: Barn door into the bathroom is beautiful & trendy but a little noisy. All servers at the restaurant were very good with the exception of our waitress on New Year’s Eve. She got an attitude when she gave me a different salad that I ordered & I told her I no longer wanted it.

Exceptional

Exceptional

Beautiful property but we will...

Liked: Beautiful property!!
Disliked: We asked to not be on the second floor next to the elevator and large air vent and our request was not accommodated.

A beautiful hotel in a...

Liked: I booked the room at Wilbur Lititz because of its proximity to the town. We were within walking distance of multiple restaurants and excellent shops. We will definitely be back for another visit.
Disliked: It's trivial. I don't like barn-style doors like the one for the bathroom.

Exceptional

Liked: Amazing how they kept the old chocolate factory theme every where you turned.
Disliked: Keyless entry through phone app didn't work as expected.