The Whitehall Downtown Houston Guest Reviews
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0.9 miles from Houston centre |
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Michael McL, Kingwood, TX, visiting Bayou Music Center Mon, 17 March 2014
We were very disappointed with our stay. One, we did not know where to park. We paid valet for 2 days because we thought we had no other choice. No one told us there was a parking garage. Two, the hot water did not work very well. I was trying to give my daughter a bath and could not get the water warm running to take a bath. I had to turn the shower on and wait 10-15 minutes to put water in the tub that's 2 inches just for her to take a bath. The tub was chipping and it was in the bath water. Three, under the bed there was food and other nasty things left from people who previously stayed in that room, and the floor was dirty. Lastly, there was no complimentary breakfast. I could have paid a little more for a nicer hotel closer to where we were going and got free breakfast, instead of having to pay $50 for room service just so we could eat. The shuttle was a waste of my time. I had to call a taxi because I wasn't going to get downstairs an hour and a half before our event was starting just to take a shuttle 1 mile away. Nevertheless, I will never refer Crowne Plaza to anyone we know.
Liked: Friendly staff.
Disliked: Not impressed at all.
Clautilde, Port Lavaca TX Wed, 6 July 2011
Liked: Great location to watch the fireworks
Disliked: The room was small.
Meenu Fri, 18 April 2025
Superb
Mya Sat, 12 April 2025
Superb
Disliked: The pool was closed and not indicated on the site
Malik Mon, 7 April 2025
Exceptional
Evelyn Mon, 7 April 2025
Very good
Monica Sun, 6 April 2025
Nice and relaxing and enjoy
Liked: Everything
Disliked: Nothing
Brian Wed, 2 April 2025
Exceptional
John Tue, 1 April 2025
Very good
Liked: There was a mix up with double booking.Staff us working on the problem
Shelley Sun, 30 March 2025
Great Houston stopover.
Liked: Property was in a great location, rooms were comfortable but disappointing that the pool was not available.
Ashley Fri, 28 March 2025
Very good
Manuel Tue, 25 March 2025
Bad
Disliked: Location of the room, behind the elevator, very hard to get sleep