Exceptional

A nice hotel, very helpful...

Liked: Great location, friendly, polite and helpful staff. The room was decorated nicely and was suitable for our requirements. A special thank you to the staff for upgrading a family members room for their birthday and being very accommodating.

Wonderful location, pleasant and helpful...

Liked: This Hotel meets all of our needs. This is the 3rd time this year we have stayed and we will stay again. Being dog friendly is a bonus too.Love the selection of real ales

Superb

Liked: Right opposite the pier.

Superb

Liked: Near the Pig
Disliked: Very nice and a fine old tabby cat made it better

Comfortable and good location.

Liked: Good location, comfy bed and lovely room. Also the lady at reception was really friendly and helpful.
Disliked: The breakfast wasn’t very nice. Maybe it was just what I ordered but it wasn’t very well cooked. The 20% discount for customers staying at the hotel is a good idea though.

Superb

Liked: Excellent Customer service
Disliked: Bed was uncomfortable

Good

Liked: Right next door to theatre
Disliked: Breakfast not included.

Would definitely stay in the...

Liked: The staff on reception were lovely, suggested a much nicer supper restaurant than the one I had found for our evening meal. The location of the hotel & our room were great. The bathroom was recently refurbished & was to a very high standard. We were able to leave our bags in safe keeping, once we'd checked out, so that we could go into town & collect them later.
Disliked: Well, you wouldn't want to walk barefoot in the bedroom & the staff working the breakfast shift in the breakfast bar didn't appear to be very well trained. Lots of them, but not doing very much & the service / breakfast prep was very slow. We were brought tea & coffee as requested, but had to go to the bar to request cups & saucers to drink from.