Really enjoyed our stay

Liked: Great stay. Staff were friendly and helpful. Nice little extras in the room ie pillow spray,hair bands and grips. Breakfast was excellent

Perfect for traveling with a...

Liked: The staff were lovely welcoming and friendly and the food was very good. As a single woman traveller I felt safe and well looked after. My dog was also very welcome and the location near the parks was perfect. The hotel parking was also very useful. I would highly recommend

Superb

Would recommend his hotel especially...

Liked: The room was comfortable and tea and coffee making facilities are provided. There was a good selection of breakfast choices . Buffet bar with good selection cereals fruit nuts and pastries Followed by choice of porridge or cooked breakfasts. We stayed for 2 nights and had porridge once and cooked breakfast once.Dinner in restaurant was good on both evenings . Guests can ask for discount voucher for Sunday-Thursday evenings.Five minute walk over the river and you are into Kingston upon Thames town centre which has a good selection of department stores and shops

Superb

Fantastic

Liked: Really lovely hotel and room was very well equipped and comfortable
Disliked: Nothing

Glad it was sorted out...

Liked: Great position and nice to have parking
Disliked: When we arrived we were told that we should have been there the night before and they had made us a ‘no show’ as I had booked in via your email to check in the day before - they said they had a sister hotel they would try as they were now fully booked for the Saturday night - my husband asked the manager if there was anything he could do as it was 15:45 and I had a confirmed email booking with the correct date and surely not everyone had checked in - I can only assume as it must have showed I checked in the day before they had mixed the dates up - the manager asked us to leave it with him and we went to the bar - thankfully he managed to check us into a room and said they would have to let someone else down

Relaxing

Liked: Good locationStaff excellent
Disliked: Nothing

Check-in ghastly. Room facilities good.

Liked: Breakfast excellent. Facilities in room good.
Disliked: Checking in on Friday evening was ghastly. Football club dinner going on in reception. Rowdy crowd. Reception manager was "bantering" with football team and had also been drinking alcohol. Noise so loud and reception manager's interaction with football team meant check in took an inordinate amount of time.