Nice property, centrally located with...

Liked: Stopped in for breakfast, was seated and never saw a server for 15 minutes so we walked out.
Disliked: See above

Superb

Overall we enjoyed our stay....

Liked: We liked how close it was to downtown, providing ease of access to activities. The room was spacious. The staff at the desk and the valets were very helpful and courteous.
Disliked: The maid service did not always replenish the rooms supplies as expected. We ran out of toilet paper as there was no spare roll. One day we did not receive any new glasswear or a bag for the ice bucket. Otherwise they did a good job. Also, we had to use a roll-away bed and the pullout couch. Neither had an adequate mattress and were uncomfortable. One major dislike was I went down to the bar for a glass of orange juice one morning. The cost for one small cup of orange juice, with what the bartender described as a surcharge, was $15. That was completely unreasonable and dissuaded us from patronizing the hotel restaurant.

Super comfortable Resort for relaxing...

Liked: Our suite was super spacious, with a big living/dining room, huge bedroom, two good sized bathrooms. The kitchen was great to prepare some simple meals for our self and our toddler. We had a great balcony overlooking the river. The swimming pool and hot tub was great, we always found space at a cabana to shade from the sun. And the staff were awesome, very friendly and attentive. The car valets were awesome and made coming and going a breeze. Overall it was super comfortable and a perfect base for exploring Napa and Sonoma.
Disliked: Parts of the property were pretty worn/tired (like the carpet, walls, baseboards, etc). Our fridge freezer didn’t work very well so we couldn’t keep anything frozen. There were zero basic cooking essentials like salt, pepper, oil. One night there was an event in the courtyard below us which was quite loud until about 10pm, which was pretty disruptive to our peaceful evening drinking wine on the patio.

Very good

Liked: Location was very good with multiple venues within walking distance. Also, the river backdrop made it feel like we were not in town but was very private.

Exceptional

Worst hotel booking in this...

Disliked: This is a star hotel and they don’t even provideSmall room with a simple bathroom. I paid 500 dollar for this small room which should be priced with less than 200 dollar.

Great hotel location for a...

Liked: Property was beautiful. We loved walking so easily into downtown Napa from the hotel. The pool looked amazing and we wished we’d we could’ve had more time on the property.
Disliked: We didn’t have any extra pillows or bedding for the pull out couch. It was frustrating having to call once we were trying to go to sleep but the response time was fast.

Better than expected!

Liked: The reviews don’t give justice for the service and amenities offered at this hotel. The customer was phenomenal and consistent, it was clean, friendly and attentive.