Superb

Enjoyed the beautiful hotel and...

Liked: Unable to experience breakfast during this stay however the location was great. Wish I did not have to pay for parking. Strongly believe parking should be included in rate.
Disliked: Free parking for overnight guest with family.

Exceptional

Liked: Location n staff.

I would stay again over...

Liked: The sunrise the first day was Amazing along with the friendly manager at the Bar & Grill who is very pleasant and knowledgeable about the area Water ski rentals on property had all sizes including plus size life jackets
Disliked: Tips not well received of appreciation because of too high expectations to receive a particular amount that is hard to guess and avoidance of service if you did not make that targeted amount expectations the next day of service

Poor

Exceptional

The manager was unprofessional and...

Liked: The view
Disliked: The fact that I received an email saying there’s an issue with my payment so I called to speak with the person who sent the email, but they never answered the phone so I spoke with a staff number who insured me that everything will be fine don’t worry just come so I drove from South Carolina to Tampa all while still trying to get in contact with the manager who sent me the email to no avail. I arrived at the hotel and they informed me that my room has been sold so I had to get a double room instead of a single king after 8 Hour Drive. So that pretty much ruined my trip and I left the next day.

Very good

Liked: Everything great except!!! No poolAnd ocean bay nasty
Disliked: No pool and ocean bay basty

Passable

Liked: Breakfast was good, but they were short staffed and the waitress was stressed. Location was great and our view was nice.
Disliked: This is a property that is a Westin only in name! Another company runs it and you can tell. It has not been maintained well. Carpet is matted and dirty. Whole place smelled musty.