Liked: Room was excellent; bed was amazing.
Disliked: Bar was closed by the time we got out of the concert. Wish they had 24 hour room service; wish staff were more informative; nothing in the room to tell us where anything was, not even a phone book. We ended up eating at Subway. We didn't know we had to make a reservation to eat.

Very nice hotel in a...

Liked: Very nice hotel in a historic building centrally located and very close to the airport.

Superb

Perfect Stay for Cinequest –...

Liked: We stayed at the Westin Hotel in San Jose for four nights while attending the Cinequest 2025 Film Festival, and it was the perfect choice. The hotel’s location is incredibly convenient — all the festival venues and great restaurants are within easy walking distance, which made it so much easier for us to get around during the busy event.The staff at the Westin were fantastic — always friendly and ready to help with any questions. The cleaning staff ensured our room was spotless and well-organized every day. We had a lot of luggage, and the staff were very helpful in handling it for us, which we really appreciated.Our room was a comfortable King bedroom, clean and cozy with a soft bed that made for a great night’s sleep. We also made good use of the desk while working. At one point, both of us had calls at the same time, and the staff graciously gave us access to a conference room, which was incredibly helpful.The lobby is spacious and well-kept, with coffee and tea available in the morning. We held several meetings there, and it was a comfortable and organized space.Overall, the Westin San Jose is a gem in the heart of downtown. With great service, a prime location, and thoughtful touches, it made our festival experience smooth and enjoyable. Highly recommended!
Disliked: The only suggestion I have are related to parking. When you arrive at the Westin by car, the valet service is convenient, but it costs $60 per night, which feels a bit steep. Fortunately, we found a small open parking lot right in front of the hotel, which was very convenient. It would be great if the hotel could partner with a nearby parking facility to offer a more affordable option for guests.

Superb

Definitely coming back as a...

Liked: Loved the classic old style of the hotel with modern amenities. Bed was very comfortable & LOVED the shower/bath. Food was excellent from Il Fornaios.

Superb

Liked: Very nice and clean respectful and polite , professional hospitality staff
Disliked: Location on the corner of a busy street

Bad

Enjoyable

Liked: Beautiful inside, restaurant onsite.
Disliked: N/A

Exceptional