This was an excellent location with courteous staff.

Liked: Everything was great.
Disliked: No bad reviews from me.

Great hotel; great location.

Liked: Everything.
Disliked: Nothing.

I disagree with the people complaining. I had a wonderful time. Every employee was very friendly and helpful - even the man who works in the parking booth. When we met him I had a feeling that the people were friendly there. One of the young men working outside helped us out with local attractions and led us to a great restaurant. I do have to say, I wasn't impressed with the room for the price but it was very nice and clean and the shower was wonderful. I had an all around good stay at the Westin and plan to come back in the future.

Liked: I had a great stay at the Westin.

It was great, thanks again!

Liked: Everything, everyone was nice and the hotel was overall nice!
Disliked: None

Convenient and close to the...

Liked: I have stayed at several Westin locations and never experienced a room like this. The shower had hairs all over it and the bed had an odor. Just an unfamiliar body smell.. unpleasant and unusual.
Disliked: Just the room cleaned better..

Staff was absolutely awesome !

Liked: The property was excellent & exceeded expectations!
Disliked: I was charged more than my original booking price but overall it really was a good place to stay.

Good

Good

Liked: It was very quiet and comfortable inside the hotel. I loved that it was right next to the highway which made my rides quicker.
Disliked: They don’t provide a microwave in the rooms anymore. Also, they don’t have their own parking lot so you have to pay $42 per night across the street.

Very good

Liked: Overall loved the location and views of ballpark village
Disliked: Nothing it was amazing

Superb

Superb

Liked: The front desk man ( I didn't get his name- I was exhausted from driving all day), was so nice and pleasant when I arrived. Very smooth check in. The general lobby was very well kept and inviting. I had no issues finding my room and everything was in order when I settled in. I loved the amenities and the overall quietness of my stay, I can't tell if it's because there weren't a lot of occupants on the floor that day or not, but it was nice and quiet. The bathrooms were spacious and very nice, and the bed was very much to my liking, firm but not like a board. The heater/ac was relatively quiet.Also the staff in the front area ( not sure what their job description is), the woman working 12/28 at night was so nice and helpful, I had parked trying to find the lot on my Google maps and she came up and let me know which way to find it and then she happened to be walking by when I was retrieving my bags. She said she was glad I was able to find it alright, and I thanked her again! She also was very sweet to my kitty I had traveling with me Everyone was very helpful and pleasant in my experience.
Disliked: The view wasn't great from my room, I was overlooking the parking garage for the stadium, but I can't really complain about that too much, knowing it is a downtown location, you get what you get. The 40 dollars for parking seems a bit steep for a "anyone can park here" kind of lot. Unsecured and open. I'm glad I was only staying 1 night so I didn't have to worry too much about someone wanting to get into my vehicle, but I figured there would be some sort of ramp or garage available for the hotel staff and guests. The fee for the Internet was also a bit much I think, generally that's built into the room fee in my experience.

Bad

Disliked: Rude employee at lobby desk. Told her I wore hearing aids and to please talk directly to me. She smarted off, “well how would I know that”. I’ve never paid to park my own car at a hotel before, ridiculous! Over charged hubby for breakfast, had to wait for refund.