The Westin Raleigh-Durham Airport Guest Reviews
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12.2 miles from Raleigh centre |
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Heather Tue, 8 October 2024
Felt like a home away...
Liked: Lovely room. Comfy and clean.
Disliked: The toilet paper holder wasn’t great. The roll fell off anytime it was used. Not a huge deal but annoying. The continental breakfast was tasty but over priced.
Opici Sat, 21 September 2024
Exceptional
Brittany Tue, 3 September 2024
Beautiful place but experience was...
Liked: It was beautiful.
Disliked: I paid before arrival and I was told to swipe for $100 I guess for incidentals that would be refunded at check out but I later found out we were charged for the stay that we already paid for before arrival. The charge was reversed but then was charged another amount right after. Still waiting to get it handled. We were there for a special occasion and It put a damper on the experience. I was so excited to stay here and the experience wasn’t what I hoped.
Julie Fri, 30 August 2024
Very good
Vickie Mon, 26 August 2024
Exceptional
Liked: The hotel overall was great. It was pleasant it was clean it had a great atmosphere.
Tierria Wed, 21 August 2024
5th year wedding anniversary was...
Liked: My wife and I loved the room, and the view! We also loved the distance from all of the restaurants and outings. The customer service from the staff was also awesome, a young lady from the front desk assisted me with surprising my wife. She helped out with the delivery of the edible arrangement. The Starbucks and the two nice restaurants in the lobby were a huge bonus!
Dominik Thu, 15 August 2024
Superb
Stephen Sat, 10 August 2024
Exceptional
Timothy Thu, 8 August 2024
Very good
Brendan Thu, 8 August 2024
Inconsistent
Liked: Newish, close to airport, some staff excellent
Disliked: Front desk staff not welcoming, friendly or happy …. no porter (had to cart own luggage up in two trips up and down next morning …. Staff demeanour just inconsistent. This is not The Westin we know.