The Westin New York Grand Central Guest Reviews
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0.9 miles from New York City centre |
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Greg, Pitman, visiting New Amsterdam Theatre Tue, 16 February 2016
Got to NYC a little early. Hotel staff was very accommodating. Clean room; friendly staff.
Set Fri, 28 March 2025
Pleasant
Stimson Thu, 27 March 2025
Disappointing
Julian Mon, 24 March 2025
Superb
Michael Mon, 24 March 2025
Exceptional
Liked: Front desk staff was superb
Ian Wed, 19 March 2025
Excellent location, spacious rooms, well...
Liked: The rooms are spacious and well equipped; bathroom with flexible shower, wardrobe for clothes and luggage, comfortable beds.
Disliked: The breakfast area; tables small, food at best average, coffee great but tea awful.
Caroline Tue, 18 March 2025
Very good
Kimberly Tue, 18 March 2025
Very good
James Sat, 15 March 2025
What more could you ask...
Liked: What more could you ask for? A manager who doesn’t answer his guest emails? Cold coffee, fruit salad with hardly anything but melon and dry scrambled eggs for breakfast? Waiters that growl at you? Key cards that take you anywhere in the lift except the floor you want? And high fidelity sound when your neighbour flushes a major? All with great service and smiles from living treasures Hector, Sandra, Rhonda, William Cunningham, Deirdre and others. If we come back it will be for them, a great location and views of the Empire State Building too.
Joanna Thu, 13 March 2025
Superb
Volodymyr Wed, 5 March 2025
Pleasant