The Westin Kansas City At Crown Center Guest Reviews
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1.1 miles from Kansas City centre |
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Joshua, Neosho, visiting Liberty Memorial Mon, 1 June 2015
The room was super nice and cozy. Had a great night's sleep here!
Liked: They had free breakfast for two if you checked out early.
Kyle Thu, 2 January 2025
Great location and staff. Property...
Liked: The location was great. Staff was very friendly and knowledgeable.
Disliked: We paid for the upgrade to club access and the attention to detail in that lounge was lacking. Food was not replenished and we went without the free breakfast that was part of the fee. The property was drab and in need of a refurbishment. Rooms were too small for the price.
Phil Wed, 1 January 2025
We will be back
Liked: Location, fitness facilities
Disliked: Really nothing. The tub is a little dated and in need of some deep cleaning and repair.
Thomas Tue, 31 December 2024
Had a really good time...
Liked: Loved the room with the view and how they accommodated to the fact we wanted it and how kind they were and making our wedding anniversary special. Also we loved how close we were to everything and could walk to it instead of trying to drive.
Disliked: NA
Sfonseca Thu, 26 December 2024
Magical Christmas Staycation
Liked: The location was amazing and the view was absolutely epic! We loved that we could park in the garage and not worry about driving anywhere else the rest of our staycation. Love that they have a heated pool and hot tub but the pool didn't seem all that warm. Still, we landed in the hot tub and it was perfect.
Disliked: The heated pool, which didn't seem so heated. That's it. Everything else was awesome!
Jessica Mon, 23 December 2024
Excellent
Liked: The room was spacious and clean. The pool was a very unexpected highlight of my trip. Being able to swim outside in December is definitely one for the books! The staff went above and beyond to help make our mother/daughter trip a great one, thank you all!
Christensen Fri, 20 December 2024
Very good
Disliked: The bed was not good for my back.
Angie Tue, 17 December 2024
Great stay!
Liked: Very clean and nice!
Disliked: price
Amanda Sat, 14 December 2024
Exceptional
Linda Sat, 14 December 2024
Very good
Kris Tue, 10 December 2024
Excellent stay at the KC...
Liked: The Kansas City Westin exceeded all of my expectations and was an absolute joy to stay at! Every single employee I encountered was not only professional but genuinely kind, making the entire experience truly memorable. We visited for the Hallmark Christmas Experience and had the chance to explore more of the city, thanks to fantastic recommendations from Jeff (who graciously held our luggage when we arrived way too early) and the gentleman who helped take our bags to our room upon check-in.The hotel room was impeccably clean, and the spacious lobby was a beautiful and inviting space, with employees constantly ensuring everything was tidy and welcoming. The attention to detail and level of care at this hotel were outstanding. If I ever return to Kansas City, there’s no question—I’ll absolutely stay at the Westin again!
Disliked: The elevator wait time was long, but to be expected as the hotel was 100% booked.