Exceptional

Exceptional

Exceptional

Exceptional

Could not get rest.

Liked: Size of room
Disliked: Not properly staff for stocking towels, tissue, no ice was available on the floor. Remodeling from 10:00AM to 5pm noisy.

This was my second time...

Bad

Liked: I love the location we always try to stay here at least twice a year. Sadly we had to move rooms at 2 am cause there was no hot water there was this horrible smell like smoke in the room they accommodated us with another room unfortunately the water leaked all over the floor once we took a shower. The Westin is so classy but these things make it so trashy and to accommodate us with points vs. a refund or at least making sure 50% was taken off would have made us feel a lot better . Booking through 3rd parties are also frowned upon.

The location and the property...

Liked: Location
Disliked: I was quite disappointed with my recent experience at the property. Despite having already paid for my stay, I was charged additional fees, which felt unnecessary. Moreover, the television in my room had a faulty screen, making it difficult to enjoy any programming. To add to my frustration, the room was not cleaned to an acceptable standard upon my arrival. I truly believe I deserve a much better experience during my stay.

I checked out immediately Saturday...

Liked: Great Location
Disliked: Under construction at the moment, heard drilling sounds all day, no hot water, my shower was dirty, asked it to bed cleaned, no one came, no ice was available on the second/third floors & there was a disgusting stain on the sofa!