The Westin Excelsior Rome Guest Reviews
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0.9 miles from Rome centre |
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Raj Mon, 31 March 2025
A wonderful break in the...
Liked: Iconic, great location on via veneto
Disliked: Nothing
Johan Wed, 26 March 2025
For the location,
Liked: Of there is live music and there are just 3 people and the music is lid at recepiotn, lobby and the bar,
Peter Tue, 18 March 2025
Bad
Anonymous Fri, 14 March 2025
Exceptional
Beatriz Fri, 7 March 2025
It was ok
Liked: Very good location
Disliked: It is old
Sean Sun, 2 March 2025
Superb
Liked: Excellent location, rooms were very spacious and comfortable.Staff are exceptionally friendly and helpful.
Abdulla Sat, 25 January 2025
Pleasant
Ralf Sun, 5 January 2025
Passable
Liked: The hotel has a faded grandeur that is still apparent despite the lack of renovation in subtle details like the chandeliers even in the bathrooms. We had two rooms and there was welcome fruit and chocolates in one and a complimentary bottle of wine in the other. That was a nice touch. The lobby area is grand too.My son had forgotten his swim goggles and the hotel was able to provide a pair when he went down to the pool.
Disliked: Value for money is not good in Rome especially around Christmas, and this hotel epitomises the problem. There was no espresso machine in the room, also no kettle. The most basic toiletries were absent like cotton buds. Shampoo was not replaced when finished. No shoe horn. No shoe polish. The TV was outdated and tiny. On checkout we were billed for someone else's breakfast, but this was quickly amended In short, this hotel looks great from outside, but disappoints significantly at this price within. Our
Alec Thu, 2 January 2025
Stay away from this place.
Liked: How can I rate a gold-plated trash can.
Disliked: A carpet stains allover looks like urine stains and black stains on the floor bathroom not to mention bed was used for decades, air conditioning system we turn it off blowing dust we left the balcony door open at night we asked to change "unfortunately no other rooms to exchange at this moment" and at the checkout only thing front desk said " you owe us $20 daily city tax"
Anonymous Sat, 28 December 2024
Very good
Liked: very kind concierge