The Westin Cleveland Downtown Guest Reviews
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0.2 miles from Cleveland centre |
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Michelle, Orrville Sun, 14 August 2016
The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!
Liked: Our room was beautiful and all the workers were friendly and helpful.
Disliked: Nothing.
Robert, Rochester Mon, 23 November 2015
The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!
Liked: Great, easy experience!
Romey Wed, 19 February 2025
Good
Maurice Wed, 19 February 2025
Exceptional
Liked: The Location my room on 16th floor was gorgeous
Disliked: Having to go to Lobby to warm food because the microwave wasn't in the room.
Peter Tue, 18 February 2025
Exceptional
Peter Tue, 18 February 2025
Best part of my morning...
Liked: Great location. Great value. Wonderful staff. Connected parking garage. Love the positive energy we received every morning by the doorman. Not sure if he’s a concierge, valet, or doorman….but he’s awesome.
Bell Mon, 17 February 2025
I like the hotel however...
Liked: Rooms were clean and comfortable.
Disliked: Parking wasn’t easy and efficient, garage was old and creepy, pay machine was difficult and we couldn’t enter the hotel from the parking garage no access!
Derrick Mon, 17 February 2025
Good
Shaun Sun, 16 February 2025
Waste of money
Liked: Nothing
Disliked: Old and outdated, bathroom dirty, tv didn’t work
2scoops Sun, 16 February 2025
Poor experience
Liked: Location
Disliked: Service was poor, staff not friendly
Kajuana Sun, 16 February 2025
Exceptional
Dawnisha Sun, 16 February 2025
Exceptional