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The Westin Chicago River North eeee - (888) 406-7656
The Westin Chicago River North, 320 North Dearborn Street, Chicago, IL -(888) 406-7656
Area: Downtown - River North
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BOOK ONLINE OR CALL - (888) 406-7656
4.34
HOTEL RATING: 
EXCELLENT
4.34 out of 5 (312 Ratings)
2.8 miles from Chicago centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located in the theater and business districts of downtown Chicago, this hotel overlooks the Chicago River and is 6 blocks from Michigan Avenue shopping. It features a restaurant and on-site massage services. A 47-inch flat-screen TV and a mini-bar are standard amenities in every modern room at the Westin Chicago River North. All spacious rooms include a plush seating area, marble bathroom and a coffee maker with Starbucks coffee. Some rooms include a city view. Relax in modern luxury at the 320 Restaurant & Bar. Enjoy authentic Japanese delicacies at Kamehachi, the acclaimed sushi bar conveniently located on our lobby level. The hotel is within 1 mile of popular Chicago attractions, including Navy Pier, Grant Park and Willis Tower. Lincoln Park Zoo is 2.7 miles away. Clark/Lake and Merchandise Mart train stations are within 5 minutes' walk of the hotel. Free access to the state-of-the-art fitness center and business center is provided to all guests of the Westin. Concierge services are offered and include arranging tours and tickets for area attractions.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Bowling
` Wheelchair accessible
` On-site parking
` Poolside bar
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Phone in bathroom
` Restaurant(s)
` Daily Housekeeping
` English
` Bulgarian
` Korean
` Lithuanian
` Russian
` Spanish
` Filipino
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Electric vehicle charging station
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Chinese [Mandarin]
` Ticket services
` Food delivery
` Room and suites access through exterior corridor
` Electronic room key
` Main entrance
` Audible alarm
` balcony/terrace
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Room service available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

The Westin Chicago River North Guest Reviews

Overall Average Score: 
Excellent (4.34 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Sylvia, Lombard Mon, 2 February 2015

Nice room for the rate. Great location to a lot of venues. No microwave or refrigerator in room, but if you ask at the time of check in, they will bring it for you. Love their soap and shampoo.

Liked: Staff was friendly and engaging.
Disliked: None.

2

Disappointing - 2.0 out of 5

Marissa, Springville Sat, 30 March 2013

Stayed another night in Chicago, but at a different hotel where I was treated my age and felt very welcomed! I know this hotel is right across the House of Blues, but I won't recommend this hotel to anyone.

Liked: Clean.
Disliked: Didn't realize it was strictly a business hotel - felt out of place and it didn't help when one of the employees kept an eye on me. From the courtyard to the elevator like I was a hoodlum - wasn't very welcoming in that point.

4.5

Wonderful - 4.5 out of 5

Brian Thu, 6 February 2025

Superb

5

Exceptional - 5.0 out of 5

Amy Sun, 2 February 2025

Exceptional

4

Very Good - 4.0 out of 5

Jackie Wed, 29 January 2025

Very good

Liked: The whole staff was amazing and helpful!!?
Disliked: The price!

5

Exceptional - 5.0 out of 5

Baylee Mon, 13 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Sunyang Mon, 16 December 2024

Exceptional

3

Pleasant - 3.0 out of 5

Cody Mon, 9 December 2024

Over-rated and outdated.

Liked: The location.
Disliked: The person working the starbucks stand in the hotel lobby lacked an understanding of hospitality. So rude.Additionally, why act like the $25 daily food voucher is something we get for free? When it is added to your bill at the end.

5

Exceptional - 5.0 out of 5

Danielle Tue, 19 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Ray Mon, 4 November 2024

Awesome

4.5

Wonderful - 4.5 out of 5

John Wed, 16 October 2024

Superb

Liked: Location was fabulous
Disliked: Breakfast nice maybe more fruit or cereal choice offered

3.5

Good - 3.5 out of 5

Clark Wed, 16 October 2024

Not worth it, should have...

Liked: Nice hotel, easy to get to, had a decent view out the window of the streets
Disliked: They couldn't get me checked in until 3 pm (4 hours after arriving) and when they did, they didn't give me the room I paid for, and instead gave me a kids roll-in bed so we had to put 3 in the king bed and 1 in the mini bed.

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The Westin Chicago River North 320 North Dearborn Street, Chicago, IL