The Westin Brisbane Guest Reviews
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Write a review
Shangyu Fri, 7 February 2025
Great experience!!!
Liked: The declaration is very hi-end with well-designed. It makes my wife wondering how much I paid for the hi-level hotel. The bed is very comfortable with real king-sized.
Disliked: 1 of 3 nights I stay, they didn't clean up the room. I am not sure that was a mistake or just a miss.
Isabella Mon, 3 February 2025
Superb
Liked: Staff were very accomodating and location was great. Great pool
Loraine Sun, 2 February 2025
A wonderful relaxing stay in...
Liked: Loved the pool area and the Heavenly Spa
Disliked: Disappointed with breakfast. The layout was awkward and odd.
Emilia Sun, 2 February 2025
Stay elsewhere
Liked: Gym and swim up bar
Disliked: Arrived 1.5hrs after check in time, the room we were assigned was not ready and we started our weekend walking into other people’s filth! I would’ve expected a room upgrade for the horrible initial experience. Advertised as king bed room however just two single beds put together highly uncomfortable pillows and bed set up in general.
Donovan Sun, 2 February 2025
Good
Claire Thu, 30 January 2025
Superb
Sabbyj Tue, 28 January 2025
Brand new hotel with a...
Liked: We loved the pool, the pool bar and the live DJ! The massive bed was extremely comfortable and the breakfast the next day was amazing. Check-in and out were both super easy too.
Disliked: If anything, the pool could have been a touch warmer. Is that too picky?! ;)
Keira Tue, 28 January 2025
Exceptional
Barbara Sun, 26 January 2025
This time a bit disappointing
Liked: Been here before, I knew what I would have found: nice and clean room, great location
Disliked: I got charged for breakfast when it was included in the price. I called and I got a refund at the end, but I was surprised of the mistake considering the lad at the check in remarked it was included. Considering the price for a night I was expecting a better service and maybe a discount on the next booking. Parking is also a lot more expensive compared to last year
Megan Sun, 26 January 2025
Great hotel with everything you...
Liked: Hubby and I had a super relaxing birthday weekend. Arrived in the morning for the dayspa (bonus was having the room ready by the time we arrived), then spent the rest of the day at the swim up bar (yummiest pina colada I have ever had). Breakfast the next morning was half the price if you book it before the day you eat (which the staff alerted me to which I appreciated - may just be for their Marriott members but it's free to join anyway). Their Italian ricotta hotcakes with honey and pistacios for breakfast were to die for!
Disliked: I always check the bill and glad I did as they nearly charged full price for breakfast still, just had to remind them that it should have been half the price as I pre-booked. The signage to find Settimo the restaurant for breakfast was difficult - we ended up walking in through the exit. Each level didn't have a sign when the elevator door opens, so we kept incorrectly reading the opposite elevator number thinking that was the level we were on, confused us a few times! But really it wasn't an issue.