The Westin Bear Mountain Victoria Resort & Spa, Victoria

The Westin Bear Mountain Victoria Resort & Spa Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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Good

Liked: Comfortable beds
Disliked: Experienced a total blackout on our last day. Woke up in pitch black condition that even the emergency lights didn't turn on. Scary and unsafe to say the least.

Liked: Na
Disliked: Na

Come for the golf, but...

Liked: This hotel has the best views ever and the golf course is exceptional - I don't play golf but I joined my partner for an afternoon and it was absolutely excellent. We also had dinner in the restaurant which was brilliant. The staff were very friendly too!
Disliked: Old fashioned rubbish Marriot TVs. Paying over the odds for a room and then you get in and you can only watch the news. If you want to watch a film, it's an extra $$$! And no option to Chromecast or Netflix. It's 2024 - people want to choose what they want - get with the times! You also have to pay to park your car daily, which honestly seems stupid IMO.

Exceptional place!

Liked: Very lovely place with a great view and attention to details
Disliked: Everything was good!

Superb

Disliked: $35 for Vale parking or $30 for parking is too much.

Dirty, run down, nickel-dime for...

Liked: Lovely location. Friendly staff.
Disliked: Common areas are dirty and run down.Restaurant is only so-so, echoey cafeteria-like.Same minimal menu in both restaurants - come on, have some variety.Rooms are like an old motor hotel from the 60's.Charging $29 to watch a movie? Seriously? Why can't I stream Netflix on the TV's in my $400 room?Parking for $30 a day? Seriously? Robbery.So, basically, dirty, run down, and highway robbery.

Superb

Very good

Nice stay

Liked: Good location with nice views
Disliked: No swimming pool, hot tub close too early

We enjoyed our stay and...

Liked: Great location and nice spacious room with a great view. Restaurant food and atmosphere were great.
Disliked: Pillows on the bed weren’t comfortable. Sheets were stiff. There wasn’t anywhere to sit outside. Such a beautiful view and it could only be enjoyed from the restaurant or our balcony. We were lucky to have a balcony overlooking the golf course so we could sit out there but it would have been better to also have a place to lounge outside on the property. A pool would be a great addition to the property. We upgraded our room so we could enjoy the golf course view but had to pay an extra $50 per night.