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AustraliaThe Westfield Inn BW Signature Collection Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 0.9 miles from Westfield centre |
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Ronald Fri, 14 March 2025
Great and wonderful staff
Barbara Tue, 11 March 2025
This motel is okay, but...
Liked: The breakfast was very good, but not as exceptional as it had been a month ago. The staff was very good about fixing issues that were a problem.
Disliked: The elevator was still not working; it was in the same state of out of service as it was a month ago. This time, the microwave in my room hadn't been cleaned before my arrival. The toilet in this room was a problem, as was the one in a different room a month ago; the flush mechanism just doesn't work well. There is no way to get to the parking area without going outside and down the driveway entrance from the street. The parking area is insufficient on weekend nights.
Herwin Sat, 8 March 2025
Exceptional
Conrado Thu, 6 March 2025
Exceptional
Lorraine Sun, 16 February 2025
Good.will come again and recommend
Liked: Loved everything except one thing.
Disliked: The elevator was not working. It was a problem with my bad back. However your employees helped when needed which was very appreciated.
Barbara Sun, 9 February 2025
This is conveniently located in...
Liked: The breakfast was outstanding. It is a safe and quiet place. When the toilet did not work it was immediately fixed. The staff members are very friendly.
Disliked: The elevator was out of service for the entire 8 days of my stay; all rooms are up a narrow flight of stairs. I couldn't get a summary statement of charges when I checked out; what I was given was difficult to understand. There is no direct access to the parking from the facility. There are too few outlets.
Jeff Mon, 27 January 2025
Very good
Disliked: Parking area was tight.
Jack Mon, 27 January 2025
will return
Liked: friendly and knowledgeable front of house staff, ample breakfast
Disliked: coffeemaker did not work
Cindy Sat, 25 January 2025
Superb
George Fri, 24 January 2025
We were up for a...
Liked: Room 215 was clean, nicely decorated, not overbearing. The bed was incredibly comfortable. Quiet. Comfy, soft robes. My husband laughed as I did a little giddy dance and told him I'm never taking it off. Parking was very convenient. I'm the wife that complains she's cold all the time. I didn't even have the chance to get cold from the car to the door. Check out staff was very pleasant, a gentleman with a very refreshing and unique accent. He smiled as we exited the building.
Disliked: The check in staff woman seemed uninviting. Short and quick responses.The shower door in our room kept rolling open as we showered. The refrigerator was annoying through the night clicking and humming. There was a hair attatched the fibers on one of the robes. The room was quiet up until 6am, we heard the hallway traffic heading to and from the breakfast room. Even though these things were inconvenient, my husband and I make light of everything. We are joksters and it didn't effect our stay. Not much effects us. I used to work in the hotel industry and annoyingly picked up the habbit of quietly critiquing everywhere we stay.
